Troubleshooting
Understanding the printer messages
Cartridge, imaging unit mismatch [41.xy]
1 Check if both the toner cartridge and imaging unit are Lexmark-authorized MICR (magnetic ink character
recognition) supplies or non-MICR supplies.
2 Change the toner cartridge or imaging unit so that both are Lexmark-authorized MICR supplies or
non‑MICR supplies.
Notes:
• For a list of supported supplies, see the “Ordering supplies” section of the User's Guide or go to
www.lexmark.com.
• For more information on MICR, go to www.lexmark.com.
Cartridge nearly low [88.xy]
If necessary, select Continue on the printer control panel to clear the message and continue printing. For
non‑touch‑screen printer models, press
to confirm.
Cartridge low [88.xy]
You may need to order a toner cartridge. If necessary, select Continue on the printer control panel to clear
the message and continue printing. For non‑touch‑screen printer models, press
to
confirm.
Cartridge very low, [x] estimated pages remain [88.xy]
You may need to replace the toner cartridge very soon. For more information, see the “Replacing supplies”
section of the User’s Guide.
If necessary, select Continue on the printer control panel to clear the message and continue printing. For
non‑touch‑screen printer models, press to
confirm.
Change [paper source] to [custom type name] load [orientation]
Try one or more of the following:
• Load the correct size and type of paper in the tray, and then press on the control panel.
Note: Make sure the paper size and type settings are specified in the Paper menu on the control
panel.
• Select Use current [paper source] on the control panel to clear the message and continue printing
using the current size and type of paper in the tray.
Troubleshooting 181
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