Lexmark MS610dn Service Manual

4 The cooling fan turns on.
5 The fuser heater turns on.
Note: The fuser takes longer to warm up from a cold start than a warm start.
6 The main drive motor turns on.
7 The EP drive assembly drives the developer shaft located in the imaging unit.
8 The exit rollers turn.
9 The control panel indicator light blinks (MS610de only).
10 Ready appears on the display.
If no error code is displayed, but a symptom is present, go to
“Base printer symptoms” on page 164.
Fixing print quality issues
The symptoms described in this chapter might require replacement of one or more CRUs (Customer
Replaceable Units) designated as supplies or maintenance items, which are the responsibility of the customer.
With the customer's permission, you might need to install a toner cartridge.
Initial print quality check
Before troubleshooting specific print problems, complete the following initial print quality check:
• Use only genuine Lexmark supplies. Third-party supplies may cause print quality problems.
• The printer must be in a location that follows the recommended operating environment specifications.
See
“Operating environment” on page 361.
• Check the life status of all supplies. Any supply that is low should be replaced.
• Load 20‑lb plain letter or A4 paper. Make sure the paper guides are properly set and locked. From the
control panel, set the paper size and type to match the paper loaded in the tray.
• Print a menu settings page. Be sure to keep the original menu settings page to restore the customer’s
custom settings if needed.
• Verify on the menu settings page if the following are set to their default values:
– Print resolution: 600 dpi
– Toner darkness: 8
• Check the transfer roll for damage. Replace if damaged.
• Check the toner cartridge and imaging unit for damage. Replace if damaged.
• Print the print quality pages to see if the problem remains. Use Tray 1 to test print quality problems.
• Print a print quality test page, and then look for variations in the print from what is expected. Verify if the
settings under EP Setup are set to their default values. See
“EP Defaults” on page 186.
4514-6xx
Diagnostics and troubleshooting
40

Lexmark MS610dn Specifications

General

Duplex printing	Yes
Print technology	Laser
Maximum resolution	1200 x 1200 DPI
Time to first page (black, normal)	6.5 s
Print speed (black, normal quality, A4/US Letter)	47 ppm
Duplex print speed (black, normal quality, A4/US Letter)	20 ppm
Security algorithms	802.1x RADIUS, EAP-TLS, EAP-TTLS, LEAP, MD5, PEAP
Supported network protocols (IPv4)	TCP/IP
Printing colors	Black
Country of origin	China
Maximum duty cycle	100000 pages per month
Recommended duty cycle	3000 - 16000 pages per month
Number of print cartridges	1
Page description languages	Microsoft XPS, PCL 5e, PCL 6, PDF 1.7, PostScript 3, PPDS
Maximum internal memory	1280 MB
Sound power level (standby)	15 dB
Sound pressure level (printing)	55 dB
Sound pressure level (duplex printing)	54 dB
Total input capacity	650 sheets
Total output capacity	250 sheets
Maximum input capacity	2300 sheets
Total number of input trays	2
Maximum number of input trays	5
Envelopes sizes	7 3/4, 9, 10, DL
Maximum print size	216 x 356 mm
Paper tray media types	Card stock, Envelopes, Labels, Plain paper, Transparencies
Paper tray media weight	60 - 120 g/m²
Non-ISO print media sizes	Executive (184 x 267mm), Folio (media size), Letter (media size), Oficio (media size), Statement (140 x 216mm), Legal (media size)
ISO A-series sizes (A0...A9)	A4, A5, A6
JIS B-series sizes (B0...B9)	B5
Maximum ISO A-series paper size	A4
Standard interfaces	USB 2.0
Optional connectivity	Wireless LAN
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Mac operating systems supported	Mac OS X 10.5 Leopard, Mac OS X 10.6 Snow Leopard, Mac OS X 10.7 Lion
Other operating systems supported	Novell NetWare 5.x, Novell NetWare 6.x, Novell Open Enterprise Server
Server operating systems supported	Windows Server 2003, Windows Server 2003 x64, Windows Server 2008, Windows Server 2008 R2, Windows Server 2008 x64
Windows operating systems supported	Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows Vista Business, Windows Vista Business x64, Windows Vista Home Basic, Windows Vista Home Basic x64, Windows Vista Home Premium, Windows Vista Home Premium x64, Windows Vista Ultimate, Windows Vista Ultimate x64, Windows XP Home, Windows XP Home x64, Windows XP Professional, Windows XP Professional x64
Power consumption (off)	0.5 W
Power consumption (printing)	640 W
Power consumption (PowerSave)	5 W
Energy Star Typical Electricity Consumption (TEC)	2.6 kWh/week
Package weight	17600 g
Depth (imperial)	15 \
Width (imperial)	15.7 \
Height (imperial)	12.1 \
Networking features	Gigabit Ethernet
Networking standards	IEEE 802.1x, IEEE 802.3, IEEE 802.3ab, IEEE 802.3u
Authentication method	LPR/LPD, FTP, TFTP, IPP 1.0/1.1/2.0
Compatible operating systems	SUSE Linux Enterprise Server 10, 11\\r SUSE Linux Enterprise Desktop 10, 11\\r Red Flag Linux Desktop 6.0\\r Linpus Linux Desktop 9.6\\r Debian GNU/Linux 5.0, 6.0\\r Red Hat Enterprise Linux WS 4.0, 5.0, 6.0\\r Ubuntu 11.04, 11.10, 12.04\\r openSUSE 11.3, 11.4, 12.1\\r PCLinuxOS 2011.9\\r Mint 9, 10, 11, 12\\r Fedora 14, 15\\r Sun Solaris SPARC 9, 10\\r HP-UX 11.11, 11.23, 11.31\\r Sun Solaris x86 10, 11\\r IBM AIX 5.3, 6.1, 7.1
Compliance industry standards	IEEE 802.3, IEEE 802.3u, IEEE 802.3ab
Sustainability certificates	ENERGY STAR
Display	LCD
Certification	Blue Angel (RAL-UZ-122), CAN/CSA-C22.2 60950-1, CSA E60825-1, ICES-003 Class B, BSMI Class B, CNS 13438, VCCI Class B, US FDA, FCC Class B, UL 60950-1, IEC 320-1, EN/IEC 60320-1, CE Class B, CB IEC 60950-1, EN 62311, EN 60950-1, EN/IEC 61000-3, EN 55022 Class B, EN 55024, EN/IEC 60825-1, GS (TÜV), SEMKO, UL AR, CS, TÜV Rh, SMA C-tick mark Class B, CCC Class B, CISPIR 22 Class B, EK Mark, N Mark, ECMA-370, TED
Product color	Black, White
Operating altitude	0 - 2896 m
Operating temperature (T-T)	16 - 32 °C
Operating relative humidity (H-H)	8 - 80 %

Weight and Dimensions

Depth	381 mm
Width	398.7 mm
Height	307.3 mm
Dimensions (WxDxH)	399 x 382 x 306 mm