• Do not slide the paper into the tray. Load paper as shown in the illustration.
• Make sure the guides in the tray or the multipurpose feeder are properly positioned and are not pressing tightly against the
paper.
• Push the tray firmly into the printer after loading paper.
• If you are loading prepunched paper for use with the staple finisher, then make sure the holes on the long edge of the paper
are on the right side of the tray. For more information, see the “Loading paper and specialty media” section of the User’s Guide.
Allow the paper to enter the optional mailbox bins properly
•
When using A4‑, folio‑, or legal‑size paper, make sure to adjust the bin extender fully so that the paper enters the bin properly.
Notes:
– If the bin extender is shorter than the size of the paper you are printing on, then the paper causes a jam in the
mailbox bin. For example, if you are printing on a legal-size paper and the bin extender is set to letter-size, then a jam
occurs.
– If the bin extender is longer than the size of the paper you are printing on, then the edges become uneven and the
paper is not stacked properly. For example, if you are printing on a letter-size paper and the bin extender is set to
legal-size, then the paper does not stack properly.
Media Guide
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