Troubleshooting
Print quality problems
Find the image that resembles the print quality problem you are having, and then click the link below it to read
problem-solving steps.
“Blank or white pages” on
page 178
“Dark print” on page 178 “Fine lines are not printed
correctly” on page 180
“Folded or wrinkled paper”
on page 181
“Gray background ” on
page 182
“Horizontal light bands”
on page 183
“Incorrect margins” on
page 183
“Light print” on page 184
“Mottled print and dots” on
page 185
“Paper curl” on page 186 “Print crooked or skewed”
on page 188
“Repeating defects” on
page 188
“Solid black pages” on
page 189
“Text or images cut o” on
page 189
“Toner easily rubs o” on
page 190
“Vertical dark bands” on
page 190
Troubleshooting 177
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