Lexmark MX417 - Paper Jam in the Duplex Unit

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2 If necessary, press on the control panel.

Paper jam in the duplex unit

1 Remove the tray.

2 Remove the jammed paper.

Note: Make sure that all paper fragments are removed.

Clearing jams 227

Table of Contents

Default Chapter2
- Table of Contents2
Safety Information7
- Conventions7
Learning about the Printer10
- Finding Information about the Printer10
- Selecting a Location for the Printer11
- Printer Configurations12
- Understanding the Basic Functions of the Scanner13
- Using the ADF and Scanner Glass14
Understanding the Printer Control Panel15
- Using the Printer Control Panel15
- Understanding the Colors of the Sleep Button and Indicator Lights15
- Understanding the Home Screen16
- Using the Touch-Screen Buttons17
Setting up and Using the Home Screen Applications19
- Finding the IP Address of the Computer19
- Finding the IP Address of the Printer19
- Accessing the Embedded Web Server19
- Customizing the Home Screen20
- Understanding the Different Applications20
- Activating the Home Screen Applications21
- Setting up Remote Operator Panel24
- Exporting and Importing a Configuration25
Additional Printer Setup26
- Installing Internal Options26
- Installing Hardware Options42
- Attaching Cables45
- Setting up the Printer Software46
- Networking47
- Verifying Printer Setup51
Loading Paper and Specialty Media53
- Setting the Paper Size and Type53
- Configuring Universal Paper Settings53
- Loading Trays53
- Loading the Multipurpose Feeder58
- Linking and Unlinking Trays62
Paper and Specialty Media Guide65
- Using Specialty Media65
- Paper Guidelines67
- Supported Paper Sizes, Types, and Weights70
Printing74
- Printing a Document74
- Printing from a Mobile Device75
- Printing from a Flash Drive76
- Printing Confidential and Other Held Jobs78
- Printing Information Pages80
- Canceling a Print Job80
Copying81
- Making Copies81
- Copying Photos82
- Copying on Specialty Media82
- Customizing Copy Settings83
- Placing Information on Copies88
- Canceling a Copy Job88
- Understanding the Copy Options89
E-Mailing93
- Setting up the E-Mail Function93
- Creating an E-Mail Shortcut93
- E-Mailing a Document94
- Customizing E-Mail Settings96
- Canceling an E-Mail96
- Understanding the E-Mail Options97
Faxing100
- Setting up the Printer to Fax100
- Sending a Fax113
- Creating Shortcuts115
- Customizing Fax Settings116
- Canceling an Outgoing Fax117
- Holding and Forwarding Faxes118
- Understanding the Fax Options119
Scanning121
- Using Scan to Network121
- Scanning to an FTP Address121
- Scanning to a Computer or Flash Drive123
- Understanding the Scan Options124
Understanding the Printer Menus128
- Menus List128
- Paper Menu129
- Reports Menu139
- Network/Ports Menu140
- Security Menu149
- Settings Menu152
- Help Menu198
Saving Money and the Environment199
- Saving Paper and Toner199
- Saving Energy199
- Recycling202
Securing the Printer203
- Statement of Volatility203
- Erasing Volatile Memory203
- Erasing Non-Volatile Memory204
- Erasing Printer Hard Disk Memory204
- Configuring Printer Hard Disk Encryption205
- Finding Printer Security Information206
Maintaining the Printer207
- Cleaning Printer Parts207
- Checking the Status of Parts and Supplies209
- Estimated Number of Remaining Pages209
- Ordering Supplies209
- Storing Supplies212
- Replacing Supplies212
- Moving the Printer216
Managing the Printer218
- Finding Advanced Networking and Administrator Information218
- Checking the Virtual Display218
- Setting up E-Mail Alerts218
- Viewing Reports219
- Configuring Supply Notifications from the Embedded Web Server219
- Restoring Factory Default Settings220
Clearing Jams221
- Avoiding Jams221
- Identifying Jam Locations222
- Paper Jam in the Front Door223
- Paper Jam in the Rear Door225
- Paper Jam in the Standard bin226
- Paper Jam in the Duplex Unit227
- Paper Jam in Trays228
- Paper Jam in the Multipurpose Feeder228
- Paper Jam in the Automatic Document Feeder230
Troubleshooting231
- Understanding the Printer Messages231
- Solving Printer Problems246
- Solving Print Problems253
- Solving Copy Problems279
- Solving Fax Problems282
- Solving Scanner Problems288
- Solving Home Screen Applications Problems293
- Embedded Web Server Does Not Open293
- Contacting Customer Support295
Notices296
- Product Information296
- Edition Notice296
- Power Consumption301
Index310

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