Lexmark MX421ade - Paper Jam in the Duplex Unit

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Paper jam in the duplex unit

1 Remove the tray.

2 Remove the jammed paper.

Note: Make sure that all paper fragments are removed.

3 Insert the tray.

Clearing jams 170

Main Page

Default Chapter2
- Table of Contents2
Safety Information7
- Conventions7
- Product Statements7
Learning about the Printer10
- Finding Information about the Printer10
- Selecting a Location for the Printer11
- Printer Conﬁgurations13
- Attaching Cables14
- Using the Control Panel15
- Understanding the Status of the Power Button and Indicator Light15
Setting up and Using the Home Screen Applications16
- Using the Home Screen16
- Customizing the Home Screen17
- Setting up Card Copy17
- Using Shortcut Center17
- Using Display Customization18
- Conﬁguring Eco-Settings18
- Using Customer Support18
- Using QR Code Generator18
- Setting up Scan Center19
- Setting up Device Quotas19
- Creating a Cloud Connector Proﬁle19
- Managing Bookmarks20
- Managing Contacts21
Setting up and Using the Accessibility Features23
- Enabling Magniﬁcation Mode23
- Activating Voice Guidance23
- Navigating the Screen Using Gestures23
- Adjusting the Voice Guidance Speech Rate24
- Using the Keyboard on the Display24
- Enabling Spoken Passwords or Personal Identiﬁcation Numbers24
Loading Paper and Specialty Media25
- Setting the Size and Type of the Specialty Media25
- Conﬁguring Universal Paper Settings25
- Loading Trays25
- Loading the Multipurpose Feeder27
- Linking Trays28
Paper Support29
- Supported Paper Sizes29
- Supported Paper Types31
- Supported Paper Weights32
Printing33
- Printing from a Computer33
- Printing from a Mobile Device33
- Printing from a Flash Drive34
- Supported Flash Drives and File Types35
- Conﬁguring Conﬁdential Jobs36
- Printing Conﬁdential and Other Held Jobs36
- Printing from a Cloud Connector Proﬁle37
- Printing a Font Sample List37
- Printing a Directory List37
- Canceling a Print Job38
Copying39
- Making a Copy39
- Copying Photos39
- Copying on Letterhead39
- Copying on both Sides of the Paper39
- Reducing or Enlarging Copies40
- Collating Copies40
- Placing Separator Sheets between Copies40
- Copying Multiple Pages Onto a Single Sheet40
- Creating a Copy Shortcut40
E-Mailing42
- Setting up the E-Mail Function42
- Conﬁguring E-Mail Settings42
- Sending an E-Mail42
- Creating an E-Mail Shortcut43
Faxing44
- Setting up the Printer to Fax44
- Connecting to a Distinctive Ring Service49
- Sending a Fax50
- Scheduling a Fax51
- Creating a Fax Destination Shortcut51
- Changing the Fax Resolution51
- Adjusting the Fax Darkness51
- Viewing a Fax Log51
- Blocking Junk Faxes52
- Holding Faxes52
- Forwarding a Fax52
Scanning53
- Scanning to an FTP Server53
- Creating an FTP Shortcut53
- Scanning to a Flash Drive54
- Sending Scanned Documents to a Computer55
Understanding the Printer Menus56
- Menu Map56
- Device57
  - Power Management61
  - Restore Factory Defaults63
- Print68
- Job Accounting71
- Paper77
- Universal Setup78
- Copy79
- Fax83
- E-Mail95
- Ftp103
- USB Drive107
- Network/Ports113
- Google Cloud Print124
- Security126
- Disk Encryption132
- Reports134
- Help135
- Troubleshooting135
- Printing the Menu Settings Page135
Securing the Printer136
- Locating the Security Slot136
- Erasing Printer Memory136
- Erasing Printer Hard Disk Memory136
- Conﬁguring Printer Hard Disk Encryption137
- Restoring Factory Default Settings137
- Statement of Volatility137
Maintaining the Printer139
- Networking139
- Setting up Serial Printing (Windows Only)140
- Cleaning Printer Parts141
- Cleaning the Scanner142
- Ordering Parts and Supplies145
  - Ordering an Imaging Unit147
  - Ordering a Maintenance Kit147
- Replacing Parts and Supplies149
- Replacing the Imaging Unit151
- Moving the Printer159
- Saving Energy and Paper160
- Recycling161
Clearing Jams162
- Avoiding Jams162
- Identifying Jam Locations163
- Paper Jam in Door a164
- Paper Jam in the Rear Door168
- Paper Jam in the Standard bin169
- Paper Jam in the Duplex Unit170
- Paper Jam in Trays171
- Paper Jam in the Multipurpose Feeder171
- Paper Jam in the Automatic Document Feeder172
Troubleshooting174
- Network Connection Problems174
- Enabling the Usb Port175
- Hardware Options Problems176
- Internal Solutions Port Does Not Operate Correctly177
- Issues with Supplies178
- Paper Feed Problems179
  - Tray Linking Does Not Work180
  - Paper Frequently Jams181
- Printing Problems182
- Faxing Problems210
  - Can Receive but Not Send Faxes212
  - Can Send but Not Receive Faxes212
- Scanning Problems213
- Contacting Customer Support217
Upgrading and Migrating218
- Hardware218
- Software232
- Firmware233
Notices235
- Noise Emission Levels236
- Energy Star238
- Temperature Information238
- Laser Notice238
- Laser Advisory Label238
- Power Consumption239
- Notice to Users of the Canadian Telephone Network242
- Notice to Users of the New Zealand Telephone Network242
- Using this Product in Switzerland243
- Regulatory Notices for Wireless Products244
- Exposure to Radio Frequency Radiation244
Index252

Lexmark MX421ade - Paper Jam in the Duplex Unit

Table of Contents

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