Lexmark X748de - XX, 165.XX-Motor Error (Option Tray 4) Service Check

Diagnostic information 2-65
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164.xx, 165.xx—Motor Error (option tray 4) service check
Step Questions / actions Yes No
1 1. Turn the printer off.
2. Reseat option tray 4.
3. Enter Diagnostics mode (press and hold
buttons 3 and 6, turn on the MFP, and
release the buttons when the progress bar
displays.
4. Touch PRINT TESTS.
5. Touch Tray 4.
6. Touch Single.
Did the page print?
Problem resolved. Go to step 2.
2
1. Turn the printer off.
2. Remove the rear frame cover. See “Rear
frame cover removal” on page 4-37.
3. Check the option cable in connector
JOPT1 on the system board for proper
connection, for cable pinch points, and for
any other damage to the cable or
connector.
Is the cable damaged?
Replace the option cable.
See “Option cable
removal” on page 4-128.
Go to step 3.
3
Remove the right cover. See “Right cover
removal” on page 4-38. Check the option
cable for pinch points and any damage.
Is the cable damaged?
Replace the option cable.
See “Option cable
removal” on page 4-128.
Go to step 4.
4
Is the option tray 4 the high-capacity input tray
(2,000-sheet feeder)?
Replace the HCIT top plate
assembly. See “24 V
interlock switch removal”
on page 2-137.
Replace the option tray 4
assembly.