3 Insert the tray.
4 From the printer control panel, touch Done to clear the message and continue printing.
25y paper jam messages
Error code Description Action
250.xx A single page of media is jammed in the multipurpose
feeder.
Go to
“200.xx Input (S2) sensor service check” on
page 51.
28y paper jams
[x]‑page jam, open automatic feeder top cover [28y.xx]
1 Remove all original documents from the ADF tray.
Note: The message is cleared when the pages are removed from the ADF tray.
2 Open the ADF cover.
3 Firmly grasp the jammed paper on each side, and then gently pull it out.
Note: Make sure all paper fragments are removed.
7527
Diagnostic information
71
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