Action Yes No
1 Depending on your operating system, specify the
paper type from the Printing Preferences or Print
dialog.
Notes:
• Make sure that the setting matches the paper
loaded.
• You can also change the setting on the printer
control panel. From the home screen, touch
Settings > Paper > Tray
Configuration
> Paper
Size/Type.
2 Print the document.
Does the toner rub
o?
Contact
customer
support.
The problem is solved.
Uneven print density
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to
Settings > Troubleshooting > Print Quality Test Pages.
Action Yes No
Replace the imaging unit or imaging kit, and then print the
document.
Is the print density uneven?
Contact
customer
support.
The problem is
solved.
Vertical dark lines
Note: Before solving the problem, print the Print Quality Test Pages. From the home screen, touch Settings >
Troubleshooting > Print Quality Test Pages.
Troubleshooting 216
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