Storing supplies................................................................................................................................................107
Moving the printer........................................................................................................................................... 108
Saving energy and paper.............................................................................................................................. 108
Recycling............................................................................................................................................................109
Clearing jams.............................................................................................. 111
Avoiding jams......................................................................................................................................................111
Identifying jam locations................................................................................................................................. 112
Paper jam in trays..............................................................................................................................................114
Paper jam in the multipurpose feeder.........................................................................................................115
Paper jam in the automatic document feeder...........................................................................................116
Paper jam in the standard bin........................................................................................................................118
Paper jam in door B..........................................................................................................................................119
Paper jam in the finisher bin......................................................................................................................... 122
Staple jam in door G........................................................................................................................................124
Paper jam in door K......................................................................................................................................... 127
Paper jam in door J......................................................................................................................................... 129
Paper jam in door N........................................................................................................................................ 130
Paper jam in door L.......................................................................................................................................... 131
Paper jam in the staple finisher bin.............................................................................................................132
Staple jam in door J.........................................................................................................................................133
Troubleshooting........................................................................................ 136
Network connection problems.....................................................................................................................136
Hardware options problems......................................................................................................................... 138
Issues with supplies........................................................................................................................................ 140
Paper feed problems...................................................................................................................................... 142
Printing problems.............................................................................................................................................146
Color quality problems................................................................................................................................... 168
Faxing problems................................................................................................................................................171
Scanning problems..........................................................................................................................................174
Contacting customer support........................................................................................................................177
Upgrading and migrating.........................................................................178
Hardware............................................................................................................................................................178
Software............................................................................................................................................................200
Firmware............................................................................................................................................................ 201
Contents 5
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