To Next PageTo Next PageHow to fix the 'Unknown Product' message on my LG 49SH7E?
If you see an 'Unknown Product' message when your LG Digital Signage is connected, check if the Plug and Play function is supported by referring to the graphics card user manual.
How to fix no image on LG 49SH7E?
If no image is displayed on your LG Digital Signage, first ensure the power cord is correctly plugged into the power outlet. Then, check the signal cable and access the input menu to verify the input signal. If the signal from the PC (Graphics card) is out of the vertical or horizontal frequency range of the product, adjust the frequency range by referring to the Specifications in this manual.
Why is the screen color abnormal on my LG 49SH7E?
If the screen color on your LG Digital Signage is abnormal, set the number of colors to more than 24 bits (true color) by selecting [Control Panel] ? [Display] ? [Settings] ? [Color Table] in Windows. Also, check the connection status of the signal cable and re-insert the PC graphics card. Note that several pixels (red, green, blue, white, or black color) may appear on the screen due to the unique characteristics of the LCD panel, and this is not a malfunction.
What to do if the screen image looks abnormal on LG Digital Signage?
If the screen image on your LG Digital Signage looks abnormal, verify that the graphics card resolution and frequency are supported by the product. If the frequency is out of range, set to the recommended resolution in the [Control Panel] ? [Display] ? [Setting] menu. Ensure you connect the signal cable that matches the source input signal.
How to troubleshoot audio function not working on LG Digital Signage?
If the audio function does not work on your LG Digital Signage, check if the audio cable is connected properly. Then, adjust the volume and ensure the sound is set appropriately. Also, select the appropriate equalizer sound and try adjusting the volume again.
What to do if the 'Unknown Product' message appears on LG Digital Signage?
If the 'Unknown Product' message appears when your LG Digital Signage is connected, check if the Plug and Play function is supported by referring to the graphics card user manual.
Why does the screen image look abnormal on my LG 49SH7E?
If the screen image looks abnormal on your LG Digital Signage, verify that the graphics card resolution and frequency are supported by the product. If the frequency is out of range, set to the recommended resolution in the [Control Panel] ? [Display] ? [Setting] menu. Also, ensure you connect the signal cable that matches with the source input signal.
What to do if after-image appears on LG 49SH7E?
If an after-image appears on your LG Digital Signage, and you use a fixed image for a long time, it may damage the pixels. Use the screen-saver function. Also, when a dark image is displayed on the screen after an image with high contrast (black and white or gray), this may cause image sticking, which is normal for LCD screen products.
What to do if the audio function doesn't work on my LG 49SH7E?
Check whether the audio cable is properly connected. Adjust the volume and ensure the sound settings are correctly configured. You may also want to select an appropriate equalizer sound and re-adjust the volume.
Why does after-image appear on LG 49SH7E Digital Signage?
If an after-image appears on your LG Digital Signage, and you've been using a fixed image for a long time, the pixels may be damaged; use the screen-saver function. Also, when a dark image is displayed after an image with high contrast, it may cause image sticking, which is normal for LCD screen products.
Safety guidelines for connecting and using the power cord and outlet.
Safety advice for product installation, including placement and ventilation.
Safety measures for operating and cleaning the product to prevent damage or injury.
Steps and requirements for securely mounting the monitor on a wall.
Connecting various external audio/video devices to the monitor.
Tools for creating, editing, deleting groups, and viewing all connected devices.
Instructions for sharing mobile or PC screens wirelessly via WiDi or Miracast.
Steps to connect a PC (Windows or Mac) to the Signage monitor.
Web browser interface for monitoring and controlling display status.
Connects and controls an external PC via the monitor's touch screen.
Guides on executing the automatic color and brightness calibration.
Allows manual adjustment of color settings for specific screen areas.
Illustrates how to connect multiple monitors using RS-232C cables.
Lists commands and their corresponding hexadecimal codes for control.
Safety guidelines for connecting and using the power cord and outlet.
Safety advice for product installation, including placement and ventilation.
Safety measures for operating and cleaning the product to prevent damage or injury.
Steps and requirements for securely mounting the monitor on a wall.
Connecting various external audio/video devices to the monitor.
Tools for creating, editing, deleting groups, and viewing all connected devices.
Instructions for sharing mobile or PC screens wirelessly via WiDi or Miracast.
Steps to connect a PC (Windows or Mac) to the Signage monitor.
Web browser interface for monitoring and controlling display status.
Connects and controls an external PC via the monitor's touch screen.
Guides on executing the automatic color and brightness calibration.
Allows manual adjustment of color settings for specific screen areas.
Illustrates how to connect multiple monitors using RS-232C cables.
Lists commands and their corresponding hexadecimal codes for control.
General| Viewing Angle (H x V) | 178° x 178° |
|---|---|
| Panel Type | IPS |
| Operating Temperature | 0°C to 40°C |
| Response Time | 8 ms |
| Storage Temperature | -20°C to 60°C |
| Standby Power Consumption | 0.5W |
| Display Type | LED |
| Display Size | 49 inches |
| Resolution | 1920 x 1080 |
| Connectivity | HDMI, USB, RS-232C, Ethernet |
