What to do if the Unknown Product message appears when connecting LG 49VH7C Digital Signage?
If the 'Unknown Product' message appears when connecting your LG Digital Signage, check if the Plug and Play function is supported by referring to the graphics card user manual.
What to do if my LG Monitor displays no image?
If your LG Monitor isn't displaying an image, there are a few things to check: * Ensure the power cord is correctly plugged into the power outlet. * Verify the signal cable connection. Press the INPUT menu on the remote control to check the input signal. * If the signal from your PC's graphics card is outside the monitor's vertical or horizontal frequency range, adjust the frequency range according to the specifications in the manual.
Why does after-image appear on LG 49VH7C?
If an after-image appears on your LG Digital Signage, especially after using a fixed image for a long time, use the screen-saver function. Also, when a dark image is displayed on the screen after an image with high contrast (black and white or gray), this is normal for LCD screen products.
What to do if the screen image looks abnormal on LG 49VH7C?
If the screen image looks abnormal on your LG Digital Signage, check if the graphics card resolution and frequency are supported by the product. If the frequency is out of range, set to the recommended resolution in the [Control Panel] ? [Display] ? [Setting] menu. Also, ensure you connect the signal cable that matches with the source input signal.
Why does the audio function not work on my LG 49VH7C Digital Signage?
If the audio function does not work on your LG Digital Signage, check if the audio cable is connected properly. Also, make sure the volume is adjusted appropriately and the sound is set correctly. Try selecting the appropriate equalizer sound and re-adjusting the volume.
What to do if the screen color is abnormal on LG Digital Signage?
If the screen color is abnormal on your LG Digital Signage, set the number of colors to more than 24 bits (true color) by selecting [Control Panel] ? [Display] ? [Settings] ? [Color Table] in Windows. Also, check the connection status of the signal cable. Note that this can be attributable to the unique characteristics of the LCD panel and is not a malfunction.
Why is no image displayed on my LG 49VH7C?
If no image is displayed on your LG Digital Signage, first, ensure the power cord is correctly plugged into the power outlet. Then, check the signal cable and access the input menu to check the input signal. Also, the signal from the PC (Graphics card) may be out of the vertical or horizontal frequency range of the product. In this case, adjust the frequency range by referring to the Specifications in this manual.
Why does the 'Unknown Product' message appear when my LG Monitor is connected?
If the 'Unknown Product' message appears when your LG monitor is connected, check if the Plug and Play function is supported by referring to the graphics card user manual.
What to do if the screen image looks abnormal on my LG Monitor?
If the screen image on your LG monitor looks abnormal: * Verify that the graphics card resolution and frequency are supported by the monitor. If the frequency is out of range, set to the recommended resolution in the [Control Panel] ? [Display] ? [Setting] menu. * Ensure the correct input signal is connected to the signal port by connecting the signal cable that matches the source input signal.
Why does my LG Monitor screen color look abnormal?
If the screen color on your LG monitor appears abnormal, try the following: * Set the number of colors to more than 24 bits (true color). In Windows, go to [Control Panel] ? [Display] ? [Settings] ? [Color Table]. * Check the connection status of the signal cable. Note that unique characteristics of the LCD panel can cause this, and it is not a malfunction.
General| Screen Size | 49 inches |
|---|---|
| Panel Technology | IPS |
| Brightness | 500 cd/m² |
| Contrast Ratio | 1200:1 |
| Viewing Angle (H x V) | 178° x 178° |
| Response Time | 8 ms |
| Operating Temperature | 0°C to 40°C |
| Storage Temperature | -20°C to 60°C |
| Standby Power Consumption | 0.5 W |
| Weight | 14.5 kg |
| Native Resolution | 1920 x 1080 (Full HD) |
| Input | HDMI, DisplayPort, DVI-D, USB |
| Output | DP, Audio Out |
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