Why is my LG Digital Signage flickering or fluttering?
If your LG Digital Signage is flickering or fluttering, this can be normal if you turn the monitor on when it is cold. However, also ensure that the current resolution and frequency settings of the graphics card are supported by the monitor.
What to do if my LG Digital Signage power won’t turn on?
If your LG Digital Signage isn't turning on, first check if the power cord is correctly plugged into the power outlet. If it still doesn't turn on, try disconnecting the AC adapter, cleaning the contacting port, and then try turning the power on again.
Why does my LG Digital Signage screen flicker?
If the screen of your LG Digital Signage is flickering, especially when you turn it on when it's cold, this is normal. Also make sure that the current resolution and frequency settings of the graphics card are supported by the monitor.
Why does my LG 55CT5WJ-I display ‘Unknown Product’?
Check if the driver of PC(graphics card) has been installed. Also, check if the plug and play function is supported by the PC(graphics card) user manual.
Why is multi-touch not responding on my LG 55CT5WJ-I?
If you are experiencing issues with multi-touch not responding on your LG Digital Signage, ensure that you are using content that supports Multi-touch point. Also, try removing the USB cable and reconnecting it after 10 seconds. You can also try running the content again or restarting your PC.
Why did my LG 55CT5WJ-I Digital Signage suddenly turn off?
If your LG Digital Signage suddenly turned off, check if the auto-off function is activated in the time-related settings. Also, make sure the product power cord is connected properly, ensuring a stable power supply. Finally, review the power control settings.
How to fix LG 55CT5WJ-I Digital Signage when the power won’t turn on?
If your LG Digital Signage power won’t turn on, first ensure the power cord is securely plugged into the power outlet. If it still fails to power on, try disconnecting the AC adapter, cleaning the contacting port, and then try turning it on again.
What to do if my LG 55CT5WJ-I says ‘No signal’ or ‘Invalid Format’?
If your LG Digital Signage displays a message saying ‘No signal’ or ‘Invalid Format’, check the signal cable to ensure it is properly connected between the PC and the product. Also, access the input menu to check the input signal. If the issue persists, the signal from your PC (graphics card) might be outside the product's frequency range. In this case, adjust the frequency range by referring to the specifications in this manual.
What to do if the location of a touch does not correspond to the touch coordinates on LG Digital Signage?
This may occur when the touch screen is not calibrated properly. Change your tablet PC settings.
Why is my LG 55CT5WJ-I Digital Signage screen color unstable?
If your LG Digital Signage screen color is unstable or mono-colored, check the connection status of the signal cable. If the connection is fine, try re-inserting the PC graphics card.
General| Panel Technology | IPS |
|---|---|
| Operating Hours | 24/7 |
| Operating Temperature | 0 °C to 40 °C |
| Storage Temperature | -20 °C to 60 °C |
| Standby Power Consumption | 0.5W |
| Operating System | webOS |
| Screen Size | 55" |
| Native Resolution | 1920 x 1080 (Full HD) |
| Contrast Ratio | 1200:1 |
| Viewing Angle (H x V) | 178° x 178° |
| Life Time | 50, 000 hours |
| Orientation | Landscape/Portrait |
| Input | HDMI, USB |
| Output | Audio |
| External Control | RS-232C, LAN |
| Input Voltage | 100-240V |
| Frequency | 50/60Hz |
| Ports | HDMI x1, USB x1, RS-232C x1, LAN x1 |
| Brightness | 500 cd/m² |
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