To Next PageTo Next PageWhy is my LG Digital Signage flickering or fluttering?
If your LG Digital Signage is flickering or fluttering, this can be normal if you turn the monitor on when it is cold. However, also ensure that the current resolution and frequency settings of the graphics card are supported by the monitor.
What to do if my LG Digital Signage power won’t turn on?
If your LG Digital Signage isn't turning on, first check if the power cord is correctly plugged into the power outlet. If it still doesn't turn on, try disconnecting the AC adapter, cleaning the contacting port, and then try turning the power on again.
Why does my LG Digital Signage screen flicker?
If the screen of your LG Digital Signage is flickering, especially when you turn it on when it's cold, this is normal. Also make sure that the current resolution and frequency settings of the graphics card are supported by the monitor.
What to do if LG Digital Signage touch does not respond?
Touch functionality may be limited to One:Quick Works/ USB-C input. Ensure the USB cable between your PC and the product is connected; if not, remove and reconnect it after 10 seconds. Also, make sure your PC’s power cord is firmly plugged into a power outlet and restart your PC. Touch may not respond if the system is down due to an unstable network, so reconnect the LAN cable or restart your PC. Check the signal cable connection between your PC and the product. Ensure the product is powered on. Always connect the power cord to a grounded outlet. Verify that the screen is on.
Why is multi-touch not responding on my LG 55CT5WJ-I?
If you are experiencing issues with multi-touch not responding on your LG Digital Signage, ensure that you are using content that supports Multi-touch point. Also, try removing the USB cable and reconnecting it after 10 seconds. You can also try running the content again or restarting your PC.
Why does touch not respond on my LG 55CT5WJ-I Digital Signage?
If the touch function does not respond on your LG Digital Signage, and you are using One:Quick Works/ USB-C input, remove the USB cable and reconnect it after 10 seconds. Also, ensure your PC's power cord is firmly plugged into a power outlet and restart your PC. If the network is unstable, reconnect the LAN cable or restart your PC. Check the signal cable connection. Ensure the product is powered on and the screen is on. Always connect the power cord to a grounded outlet.
How to fix LG 55CT5WJ-I Digital Signage when the power won’t turn on?
If your LG Digital Signage power won’t turn on, first ensure the power cord is securely plugged into the power outlet. If it still fails to power on, try disconnecting the AC adapter, cleaning the contacting port, and then try turning it on again.
What to do if my LG 55CT5WJ-I says ‘No signal’ or ‘Invalid Format’?
If your LG Digital Signage displays a message saying ‘No signal’ or ‘Invalid Format’, check the signal cable to ensure it is properly connected between the PC and the product. Also, access the input menu to check the input signal. If the issue persists, the signal from your PC (graphics card) might be outside the product's frequency range. In this case, adjust the frequency range by referring to the specifications in this manual.
Why is the sound too low on my LG Digital Signage?
If the sound is too low on your LG Digital Signage, adjust the volume of the product or external device.
Why is my LG 55CT5WJ-I Digital Signage screen color unstable?
If your LG Digital Signage screen color is unstable or mono-colored, check the connection status of the signal cable. If the connection is fine, try re-inserting the PC graphics card.
General| Panel Technology | IPS |
|---|---|
| Operating Hours | 24/7 |
| Operating Temperature | 0 °C to 40 °C |
| Storage Temperature | -20 °C to 60 °C |
| Standby Power Consumption | 0.5W |
| Operating System | webOS |
| Screen Size | 55" |
| Native Resolution | 1920 x 1080 (Full HD) |
| Contrast Ratio | 1200:1 |
| Viewing Angle (H x V) | 178° x 178° |
| Life Time | 50, 000 hours |
| Orientation | Landscape/Portrait |
| Input | HDMI, USB |
| Output | Audio |
| External Control | RS-232C, LAN |
| Input Voltage | 100-240V |
| Frequency | 50/60Hz |
| Ports | HDMI x1, USB x1, RS-232C x1, LAN x1 |
| Brightness | 500 cd/m² |
