To Next PageTo Next PageWhy is my LG 55CT5WJ-Z flickering or fluttering?
If your LG Digital Signage is flickering or fluttering, this can be normal if you turn the monitor on when it is cold. However, also ensure that the current resolution and frequency settings of the graphics card are supported by the monitor.
What to do if my LG 55CT5WJ-Z power won’t turn on?
If your LG Digital Signage isn't turning on, first check if the power cord is correctly plugged into the power outlet. If it still doesn't turn on, try disconnecting the AC adapter, cleaning the contacting port, and then try turning the power on again.
Why does my LG Digital Signage screen flicker?
If the screen of your LG Digital Signage is flickering, especially when you turn it on when it's cold, this is normal. Also make sure that the current resolution and frequency settings of the graphics card are supported by the monitor.
How to fix LG 55CT5WJ-Z touch not responding?
Ensure Input is One:Quick Works/ USB-C. This issue may occur when the USB cable between PC and product is not connected. Remove the USB cable and connect it again in 10 seconds. Also, make sure that your PC’s power cord is firmly plugged into a power outlet and restart your PC. If the system is down due to the unstable network, reconnect the LAN cable or restart your PC. If your PC and product are not connected using a signal cable, check the signal cable connection. Touch may not respond when the product is powered off, so check the product power. Always connect the power cord to a grounded outlet. Check if the screen is currently on. Avoid touching the screen only with a nail or fingertip, or using the tip of the touch pen or pressing it with strong force on the screen.
Why is multi-touch not responding on my LG 55CT5WJ-Z?
If you are experiencing issues with multi-touch not responding on your LG Digital Signage, ensure that you are using content that supports Multi-touch point. Also, try removing the USB cable and reconnecting it after 10 seconds. You can also try running the content again or restarting your PC.
How often change screen to prevent image sticking on LG 55CT5WJ-Z?
It is recommended that you change the screen on your LG Digital Signage at least once every 12 hours at the very minimum to prevent image sticking. If done more frequently, the prevention of image sticking is more effective.
How to fix LG Digital Signage when the power won’t turn on?
If your LG Digital Signage power won’t turn on, first ensure the power cord is securely plugged into the power outlet. If it still fails to power on, try disconnecting the AC adapter, cleaning the contacting port, and then try turning it on again.
What to do if my LG Digital Signage says ‘No signal’ or ‘Invalid Format’?
If your LG Digital Signage displays a message saying ‘No signal’ or ‘Invalid Format’, check the signal cable to ensure it is properly connected between the PC and the product. Also, access the input menu to check the input signal. If the issue persists, the signal from your PC (graphics card) might be outside the product's frequency range. In this case, adjust the frequency range by referring to the specifications in this manual.
What to do if the LG 55CT5WJ-Z power won’t turn on?
First, check if the power cord is correctly plugged into the power outlet. If it is, try disconnecting the AC adapter, cleaning the contacting port, and then turning the power on again.
Why is my LG 55CT5WJ-Z Digital Signage screen color unstable?
If your LG Digital Signage screen color is unstable or mono-colored, check the connection status of the signal cable. If the connection is fine, try re-inserting the PC graphics card.
General| Brand | LG |
|---|---|
| Model | 55CT5WJ-Z |
| Category | Digital Signage |
| Language | English |
