LG 55EA8800 - Page 49

SMART TV Quick Setup Guide
Additional points to check when using a wireless connection
1
Check the password for the wireless connection in the
AP (Router) settings window.
2
Change the AP (Router) SSID (network name) or the
wireless channel.
Check the AP (Router) or consult your
Internet service provider.
79 *DWHZD\ '16 ,QWHUQHW
When an app ears on TV and Gateway, but an X on DNS.
1
Unplug the power cord of the AP (Router), cable modem
and try to connect after 5 seconds.
2
Initialize (Reset) the AP (Router) or cable modem.
3
Contact internet companies or AP (Router) companies.
79 *DWHZD\ '16 ,QWHUQHW
When an appears on TV, Gateway and DNS,
but an X on Internet.
1
Unplug the power cord of the AP (Router), cable modem
and try to connect after 5 seconds.
2
Initialize (Reset) the AP (Router) or cable modem.
3
Check that the MAC address of the TV/AP (Router) is
registered with your Internet service provider. (The MAC
address displayed on the right pane of the network status
window should be registered with your Internet service
provider.)
4
Check the AP (Router) manufacturer’s website to make
sure your router has the latest firmware version installed.