Why does an after-image appear on my LG Digital Signage?
If an after-image appears on your LG Digital Signage, and you've been using a fixed image for a long time, the pixels may be damaged; use the screen-saver function to prevent this. Also, when a dark image is displayed on the screen after an image with high contrast (black and white or gray), this may cause image sticking, which is normal for LCD screen products.
What to do if the 'Unknown Product' message appears when my LG Monitor is connected?
If the 'Unknown Product' message appears when your LG Monitor is connected, check if the Plug & Play function is supported by referring to the video card user manual.
Why is the screen color abnormal on my LG Digital Signage?
If the screen color on your LG Digital Signage is abnormal, ensure that the number of colors is set to more than 24 bits (true color) via Control Panel - Display - Settings - Color Table in Windows. Check the connection status of the signal cable and re-insert the PC video card. Note that several pixels (red, green, white, or black) may appear on the screen, which is not a malfunction of the LCD.
How to fix no image on LG 55LS53A Digital Signage?
If your LG Digital Signage displays no image, start by ensuring the power cord is securely plugged into the power outlet. Next, verify that the signal cable between your PC and the signage is properly connected. If the issue persists and you're using a PC, check that the signal from the video card is within the product's vertical or horizontal frequency range, adjusting as needed, noting the maximum resolution is 1920 x 1080 (60Hz). Finally, press the INPUT menu on the remote control to confirm the correct input signal is selected.
What to do if the audio function does not work on LG Digital Signage?
If the audio isn't working on your LG Digital Signage, first check that the audio cable is properly connected. Then, make sure the volume is adequately adjusted and that the sound settings are correctly configured. You may also want to try selecting an appropriate equalizer sound to see if that resolves the issue.
What to do if the screen image looks abnormal on LG Digital Signage?
If the screen image on your LG Digital Signage looks abnormal, check if the video card resolution and frequency are supported by the product. If the frequency is out of range, set to the recommended resolution in the Control Panel Display Setting menu. Also, ensure the proper input signal is connected to the signal port by using the signal cable that matches the source input signal.
Why does after-image appear on my LG Monitor?
After-images on your LG Monitor can appear if a fixed image is displayed for a long time. To prevent this, use the screen-saver function. Also, when a dark image is displayed after an image with high contrast (black and white or gray), this is normal for LCD screen products.
What to do if the 'Unknown Product' message appears when connecting LG Digital Signage?
Check if the Plug & Play function is supported by referring to the video card user manual.
Why did the power suddenly turn off on my LG 55LS53A Digital Signage?
If your LG Digital Signage suddenly turned off, check if the Timers are set. You should also review the power control settings and make sure there wasn't a power interruption.
Why does the screen image look abnormal on my LG 55LS53A Digital Signage?
If the screen image on your LG Digital Signage looks abnormal, verify that the video card resolution and frequency are supported by the product. If the frequency is out of range, set it to the recommended resolution in the Control Panel Display Setting menu. Also, ensure the correct input signal is connected to the signal port by connecting the signal cable that matches the source input signal.
General| Screen Size | 55 inches |
|---|---|
| Viewing Angle (H/V) | 178° / 178° |
| Aspect Ratio | 16:9 |
| Output Ports | Audio Out |
| VESA Mounting | 400 x 400 mm |
| Operating Temperature | 0°C to 40°C |
| Storage Temperature | -20°C to 60°C |
| Standby Power Consumption | 0.5W |
| Resolution | 1920 x 1080 (Full HD) |
| Input Ports | HDMI, RGB |
| Built-in Speakers | Yes |
| Orientation | Landscape/Portrait |
| Input Voltage | 100-240V, 50/60Hz |
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