Why after-image appears on LG Digital Signage?
If an after-image appears on your LG Digital Signage, and you've been using a fixed image for a long time, the pixels may be damaged. Use the screen-saver function to prevent this. Also, when a dark image is displayed after an image with high contrast, image sticking may occur, which is normal for LCD screens.
What to do if the operation does not work normally on LG Digital Signage?
If the operation of your LG Digital Signage does not work normally, check if the Timers are set. Also, review the power control settings. Consider whether there has been a power interruption.
What to do if the screen image looks abnormal on LG 65LS53A Digital Signage?
If the screen image on your LG Digital Signage looks abnormal, check if the video card resolution and frequency are supported by the product. If the frequency is out of range, set to the recommended resolution in the Control Panel Display Setting menu. Also, ensure the proper input signal is connected to the signal port by using the signal cable that matches the source input signal.
What to do if the audio function does not work on LG 65LS53A?
If the audio isn't working on your LG Digital Signage, first check that the audio cable is properly connected. Then, make sure the volume is adequately adjusted and that the sound settings are correctly configured. You may also want to try selecting an appropriate equalizer sound to see if that resolves the issue.
How to fix no image on LG Digital Signage?
If your LG Digital Signage displays no image, start by ensuring the power cord is securely plugged into the power outlet. Next, verify that the signal cable between your PC and the signage is properly connected. If the issue persists and you're using a PC, check that the signal from the video card is within the product's vertical or horizontal frequency range, adjusting as needed, noting the maximum resolution is 1920 x 1080 (60Hz). Finally, press the INPUT menu on the remote control to confirm the correct input signal is selected.
Why is the screen color abnormal on my LG 65LS53A?
If the screen color on your LG Digital Signage is abnormal, ensure that the number of colors is set to more than 24 bits (true color) via Control Panel - Display - Settings - Color Table in Windows. Check the connection status of the signal cable and re-insert the PC video card. Note that several pixels (red, green, white, or black) may appear on the screen, which is not a malfunction of the LCD.
What to do if the 'Unknown Product' message appears when my LG Monitor is connected?
If the 'Unknown Product' message appears when your LG Monitor is connected, check if the Plug & Play function is supported by referring to the video card user manual.
General| Display Type | LCD |
|---|---|
| Display Size | 65 inches |
| Resolution | 1920 x 1080 (Full HD) |
| Viewing Angle | 178° (H) / 178° (V) |
| Connectivity | HDMI, USB |
| Response Time | 8 ms |
| Orientation | Portrait & Landscape |
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