LG 84LM9600 - Troubleshooting Network Problems

SMART TV Quick Setup Guide
ENGLISH
1
Press the HOME button to access the HOME
menu. Select Settings and press
(Wheel).

Input List Settings Live TV
Search
Internet
3D
LG Smart W
TV Guide User Guide
Ch. List
Settings
2
Select the NETWORK
→
Network Status menu.
Network Connection
Network Status
Wi-Fi Screen Share
Smart Share Setting
ESN
NETWORK
Follow the instructions below that correlate to your
network status.
Check the TV or the router.
TV Gateway DNS Internet
When an
✔
appears TV.
1
Check the connection status of TV, AP and cable
modem.
2
Power off and power on TV, AP and cable modem.
3
If you are using a static IP, enter IP directly.
4
Contact to internet companies or AP companies.
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Additional points to check when using a wireless
connection
1
Check the password for the wireless
connection in the router settings window.
2
Change the router SSID (network name) or
the wireless channel.
If you select Cancel or if your TV fails to connect
to the network, the list of available networks is
displayed. Choose the network you would like to
connect too.
For wireless routers that have the
ꔖ
symbol, you
need to enter the security key.
5
The connected network is displayed.
Click Complete to confirm the network connection.
If you select Other Network List, the list of available
networks is displayed.
Check the router or
consult your Internet service provider.
TV Gateway DNS Internet
When an
✔
appears TV and Gateway.
1
Unplug the power cord of the AP, cable modem
and try to connect after 5 seconds.
2
Initialize(Reset) the AP or cable medem.
3
Contact to internet companies or AP companies.
TV Gateway DNS Internet
When an
✔
appears TV, Gateway and DNS.
1
Unplug the power cord of the AP, cable modem
and try to connect after 5 seconds.
2
Initialize(Reset) the AP or cable medem.
3
Check that the MAC address of the TV/router is
registered with your Internet service provider. (The
MAC address displayed on the right pane of the
network status window should be registered with
your Internet service provider.)
4
Check the router manufacturer’s website to make
sure your router has the latest firmware version
installed.
NETWORK SETTING Troubleshooting Network Problems