116
Message Possible causes Possible corrective measures
Charging
error
Battery is not
charged.
Charge battery.
Outside
temperature is too
hot or cold.
Make sure phone is charging at a
normal temperature.
Contact problem
Check the charger and its
connection to the phone.
No voltage
Plug the charger into a different
socket.
Charger defective Replace the charger.
Wrong charger Use only original LG accessories.
Number
not allowed
The Fixed dialling
number function
is on.
Check the Settings menu and turn
the function off.
Impossible
to receive /
send text
and picture
messages
Memory full
Delete some messages from your
phone.
Files do not
open
Unsupported file
format
Check the supported file formats.
Troubleshooting
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