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TROUBLESHOOTING
•
Your washing machine is equipped with an automatic error-monitoring system to detect and diagnose problems at
an early stage. If your washing machine does not function properly or does not function at all, check the following
before you call for service:
Diagnosing Problems
Symptoms Reason Solution
Rattling and
clanking noise
Foreign objects such as coins or
safety pins may be in drum or pump.
•
Stop washing machine, check drum and
drainlter.
•
If noise continues after washing machine
is restarted, call your authorised service
centre.
Thumping sound
Heavy wash loads may produce a
thumping sound. This is usually
normal.
•
If sound continues, washing machine
is probably out of balance. Stop and
redistribute wash load.
Vibrating noise
Have all the transit bolts and tub
support been removed?
•
If not removed during installation, refer
to Installation guide for removing transit
bolts.
Are all the feet resting rmly on the
ground?
•
Make sure the washing machine is level
and tighten the lock nuts up towards the
base of the appliance.
Water leaks
Inlet hoses or drain hose are loose at
tap or washing machine.
•
Check and tighten hose connections.
House drain pipes are clogged.
•
Unclog drain pipe. Contact plumber if
necessary.
Oversudsing
•
Too much detergent or unsuitable
detergent may cause excessive foaming
which may result in water leaks.
Water does not
enter washing
machine or it
enters slowly
Water supply is not adequate in that
location.
•
Check another tap in the house.
Water supply tap is not completely
open.
•
Fully open tap.
Water inlet hose(s) are kinked.
•
Straighten hose.
The lter of the inlet hose(s) clogged.
•
Checkthelteroftheinlethose.
Water in the
washing machine
does not drain or
drains slowly
Drain hose is kinked or clogged.
•
Clean and straighten the drain hose.
The drain lter is clogged.
•
Cleanthedrainlter.
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