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TROUBLESHOOTING
Performance
Cycle time is
longer than usual.
The load is out of balance.
• Manually redistribute the load if articles have become
tangled.
Cycle end is
delayed
Unbalance is detected or suds removing programme is on.
• This is normal. The time remaining shown on the display is
only an estimated duration. Actual time may vary.
Symptoms Possible Cause & Solution
Poor stain
removal
Previously set stains.
• Articles that have been previously washed may have stains
which have been set. These stains may be difficult to remove
and may require hand washing or pre-treating to aid in stain
removal.
Staining Bleach or softener is dispensed too soon.
• Dispenser compartment is overfilled. It makes bleach or
softer dispensed rapidly. Always measure bleach or softener
to prevent overfilling.
• Close the detergent dispenser slowly.
Bleach or softener was added directly to the clothes in the
drum.
• Always use the detergent dispenser to ensure that bleach or
softener is properly dispensed at the right time in the
programme.
Clothes were not properly sorted.
• Always wash dark colours separately from light colours and
whites to prevent discoloration.
• Never wash heavily soiled items with lightly soiled items.
Wrinkling Appliance is not unloaded promptly.
• Always remove items from the appliance as soon as the
programme is complete.
Appliance is overloaded.
• The appliance can be fully loaded, but the drum should not
be tightly packed with items. The door of the appliance
should be closed easily.
Symptoms Possible Cause & Solution
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