38
TROUBLESHOOTING
TROUBLESHOOTING
Operation of your appliance can lead to errors and malfunctions. The following
tables contain possible causes and notes for resolving an error message or
malfunction. It is recommended to read the tables carefully below in order to save
your time and money that may cost for calling to LG Electronics service centre.
Before Calling for Service
Your appliance is equipped with an automatic error-monitoring system to detect and
diagnose problems at an early stage. If the appliance does not function properly or
does not function at all, check the following tables before calling to LG Electronics
service centre.
Error Messages
Symptoms Possible Cause & Solution
EO1
The door of the appliance is not shut properly.
• Shut the door properly until you hear a click. If the appliance
persists to indicate fault, turn off your machine, unplug it
and contact the nearest authorised service agent
immediately.
EOz
The water pressure or the water level inside the appliance
may be low.
• Check the tap is fully turned on. Mains water may be cut-off.
If the problem still continues, your machine will stop after a
while automatically. Unplug the machine, turn off your tap
and contact the nearest authorised service agent.
EO3
The pump is faulty or pump filter is clogged or electrical
connection of the pump is faulty.
• Clean the pump filter. If the problem persists, contact the
nearest authorised service agent.
EO4
The appliance has excessive amount of water.
• The appliance will discharge water by itself. Once the water
has drained, turn off the appliance and unplug it. Turn off
the tap and contact the nearest authorised service agent.
To Next Page
Loading...
