48
TROUBLESHOOTING
The automatic
icemaker does not
produce ice or
produces a small
amount of ice.
Is the appliance door completely closed?
• If the appliance door is not completely closed, the temperature of the
freezer compartment will increase, slowing down the ice production
speed. Close the appliance door completely.
Ice is not dispensed. Unable to hear the sound of ice coming out?
• In the control panel, select the modes for cubed ice and crushed ice
alternately to dispense the ice.
Is the ice path blocked? (You can check the ice passage by separating the
ice bin.)
• Ice may not be dispensed properly if the ice passage is blocked. Check the
ice and clean the ice path regularly.
Water does not come
out.
The supply valve may be turned off. (For Plumbed models Only)
• Open the water supply valve.
• Check if the fridge compartment temperature is too cold, as the water
filter can freeze and block the water flow to the dispenser.
The water dispenser tank may be empty. (Non plumbed models only)
• Fill the water dispenser tank.
Is the water supply valve closed? (For Plumbed models Only)
• Open the water supply valve.
Are you using unfiltered water?
• Unfiltered water can contain a large amount of various heavy metals or
foreign substances, so the filter may be clogged in the early stage
regardless of the life of the filter.
Water tastes strange. Is the taste of water different when comparing it with the taste of water
from the previous water purifier?
• Has the purified water or cold water not been used for an extended period
of time?
Has it been a long time since you installed and replaced the filter?
• If an expired filter is used, the purification performance may decline. It is
recommended to replace the filter according to the filter replacement
period.
Have you flushed out the filter properly in the initial stage after
installing it?
• When you install or replace the filter for the first time, you need to remove
air and activated carbon residue from inside the filter. Use the appliance
after dispensing and discharging approximately 5 litres of purified water
from the dispenser by pressing the water dispensing lever. (Activated
carbon is harmless to humans.)
Symptoms Possible Cause & Solution
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