61
TROUBLESHOOTING
ENGLISH
Problem Possible Causes Solutions
Ice has bad taste 
or odor.
Water supply contains minerals 
such as sulfur.
A water filter may need to be installed to 
eliminate taste and odor problems. 
NOTE: In some cases, a filter may not help. It 
may not be possible to remove all minerals / odor 
/ taste in all water supplies.
Icemaker was recently installed. Discard the first few batches of ice to avoid 
discolored or bad tasting ice.
Ice has been stored for too 
long.
Ice that has been stored for too long will shrink, 
become cloudy, and may develop a stale taste. 
Throw away old ice and make a new supply.
The food has not been stored 
properly in either compartment.
Rewrap the food. Odors may migrate to the ice if 
food is not wrapped properly.
The interior of the refrigerator 
needs to be cleaned.
See the Care and Cleaning section for more 
information.
The ice storage bin needs to be 
cleaned.
Empty and wash the bin (discard old cubes). 
Make sure that the bin is completely dry before 
reinstalling it.
Dispensing warm 
water.
Refrigerator was recently 
installed.
Allow 24 hours after installation for the water 
storage tank to cool completely.
The water dispenser has been 
used recently and the storage 
tank was exhausted.
Depending on your specific model, the water 
storage capacity will range from approximately 20 
to 30 oz. 
Dispenser has not been used 
for several hours.
If the dispenser has not been used for several 
hours, the first glass dispensed may be warm. 
Discard the first 10 oz.  
Refrigerator is connected to the 
hot water supply.
Make sure that the refrigerator is connected to a 
cold water pipe. 
WARNING: Connecting the refrigerator to a 
hot water line may damage the icemaker.
Water has bad 
taste or odor.
Water supply contains minerals 
such as sulfur.
A water filter may need to be installed to 
eliminate taste and odor problems.
Water filter has been exhausted. It is recommended that you replace the water 
filter:
  Approximately every 6 months.
  When the water filter indicator turns on.
  When the water dispenser output decreases. 
  When the ice cubes are smaller than normal.
Refrigerator was recently 
installed.
Dispense 2.5 gallons of water (flush for 
approximately 5 minutes) to remove trapped 
air and contaminants from the system. Do 
not dispense the entire 2.5 gallon amount 
continuously. Depress and release the dispenser 
pad for cycles of 30 seconds ON and 60 seconds 
OFF.