Service Bulletin
Product :
Bulletin # :
Release Date :
• Subject : Service guide for T/L Cabinet Sponge Damper Pad rubbing noise
• Models with ECN and Serial Number Range in alphabetical or numerical order
Washing Machine
-
2018.04.11
• Extended Warranty
This service is covered by an extended warranty Yes No
- If Yes, Parts for ( ) years and Labor for ( ) years by LG.
- If No, Parts and labor are charged to the customer if outside warranty period.
• The warranty period, including any extended warranty above, starts from the original date of purchase.
Applicable only with symptoms below: Applicable with every repair:
• SVC Note (Administrative notes)
- SVC Part has difference with old part as surface ; [Old] Non-woven, [New] Glass Fiber
Subsidiary Sales model Serial Number
LGEAI
/
LGECI
WT1501*, WT1701*, WT1801*, WT1901*
WT5270*, WT5480*, WT5680*, WT7200*
WT7500*, WT7700*, WT7710*
609**~803**
(Only Korea, Vietnam,
Thailand model)
• The information is intended tor experienced technicians, not for customer .
• The information is subject to change or update without notice.
1. Symptoms and Causes
a) Symptoms :
- Cabinet Sponge Damper Pad ~ Outer Tub makes rubbing noise
b) Cause :
- Unleveled washing machine makes Outer Tub~Sponge Damper Pad friction continuously.
- The friction (while running washing machine) can make rubbing noise.
<Repair information>
2. Repair Instruction
- Attach SVC Part on Sponge Damper Pad. – Follow Sponge Damper’s shape.
Location : Inside of Cabinet – Left, Right, Front
Attach
Sponge Damper
SVC Part
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