Service Bulletin
Product :
Bulletin # :
Release Date :
• Subject : Service guide for softener Dispenser leakage
• Models with ECN and Serial Number Range in alphabetical or numerical order
• The information is intended tor experienced technicians, not for customer .
• The information is subject to change or update without notice.
Washing Machine
DFZ201800038
2018.04.16
• Extended Warranty
This service is covered by an extended warranty Yes No
- If Yes, Parts for ( ) years and Labor for ( ) years by LG.
- If No, Parts and labor are charged to the customer if outside warranty period.
• The warranty period, including any extended warranty above, starts from the original date of purchase.
Applicable only with symptoms below: Applicable with every repair:
1. Symptoms and Causes
a) Symptoms :
- Leaking from front and inside at softener dispenser.
b) Cause :
- Check valve is stuck by coagulated softener
※ Share customer to use low viscosity softener or dilute softener.
<Repair information>
Country
Model(ECN) Serial Number Range
U.S
WM5000HVA.ASSEEUS
~802KW
WM5000HWA.ABWEEUS
WM9000HVA.ASSEEUS
WM9000HWA.ABWEEUS
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