Service Bulletin
Product :
Bulletin # :
Release Date :
• Subject : Broken Side Frame
• Models with ECN and Serial Number Range in alphabetical or numerical order
Country Model (ECN) Serial Number Range
LGEAI / LGECI All Model After “603”
• The information is available through “https://gsfsplus-america.lge.com” with a valid ID.
• The information is intended for experienced technicians, not for customers.
• The information is subject to change or update without notice.
Dishwasher
CDZ201700027
September/14/2017
• Extended Warranty
This service is covered by an extended warranty Yes No
- If Yes, Parts for ( ) years and Labor for ( ) years by LG.
- If No, Parts and labor are charged to the customer if outside warranty period.
• The warranty period, including any extended warranty above, starts from the original date of purchase.
Applicable only with symptoms below: Applicable with every repair:
1. Symptoms and Causes
a) Symptoms : Broken Side Frame
b) Causes : Excessive force is applied to the Frame or it is damaged by prolonged use.
2. Repair Instruction
1) Install on the side using the LG bracket
Step.1 Insert the installation brackets into the slots in the side frame.
Step.2 Bend the brackets to secure them to the dishwasher tub.
Step.3 Remove the plastic caps from the mounting bracket access holes.
Step.4 Drive a wood screw through the mounting bracket and into the cabinet
frame.
Step.5 Reinstall the plastic caps.
- Installation process
2) LG bracket Part No.
Part No. SVC Loc
5001DD4001C E005
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