21
Problem Possible Causes Solutions
Lights do not
work
The power supply cord is unplugged. Firmly plug the cord into a live outlet
with proper voltage (refer to Electrical &
Grounding Requirements).
An LED light has malfunctioned. Before proceeding to replace LED, unplug the
refrigerator or turn off power at the circuit
breaker or fuse box.
NOTE: The refrigerator and freezer
compartment lamps are LED interior lighting,
and service should only be performed by a
qualified technician.
Vibration or
rattling
noise.
The refrigerator is not resting solidly
on the floor.
Floor is weak or uneven or leveling legs need
adjusting. See the Installation section for
leveling instructions.
Compressor
seems
to run too much.
The refrigerator that was replaced was an
older model.
Modern refrigerators require more operating
time but use less energy due to more efficient
technology.
The room temperature is warmer
than normal.
The compressor will run longer under warm
conditions. At normal room temperatures
(70°F) expect your compressor to run about
40% to 80% of the time. Under warmer
conditions, expect it to run even more often.
The refrigerator should not be operated in
surrounding temperatures above 110°F.
The door is opened often or a large
amount of food has just been added.
Adding food and opening the door warms the
refrigerator, requiring the compressor to run
longer in order to cool the refrigerator back
down. In order to conserve energy, try to get
everything you need out of the refrigerator
at once, keep food organized so it is easy to
find, and close the door as soon as the food is
removed. (Refer to the Food Storage Guide.)
The refrigerator was recently plugged in
and the refrigerator control was set
correctly.
The refrigerator will take up to 24 hours to
cool completely
The refrigerator control is not set correctly
for the surrounding conditions.
See the Adjusting Control Settings section.
The doors are not closed completely. Firmly push the doors shut. If they will not
shut all the way, see “Doors will not close
completely” in the Troubleshooting section.
The back cover is dirty.
This prevents air transfer and makes the motor
work harder. Clean the back cover. Refer to
the Care and Cleaning section.
TROUBLESHOOTING GUIDETROUBLESHOOTING GUIDE
Refrigerator is not
cooling.
The power supply cord is unplugged.
proper voltage (see Electrical & Grounding
Firmly plug the cord into a live outlet with
Requirements).
A household fuse has blown or a
circuit breaker has tripped.
Replace the fuse or reset the circuit
breaker. If the problem persists, contact
an electrician.
The refrigerator control is set to the
OFF position.
Refer to the Setting the Controls section.
The refrigerator is in the defrost cycle.
Wait about 30 minutes for defrost cycle
to end.
The OFF light is illuminated.
The refrigerator is in DEMO mode. The Demo
Mode disables the cooling system and only
the lamps and display will work normally. To
disable Demo Mode, press the Temperature
Adjust button until you set the desire
temperature level. When demo mode is deac-
tivated, the OFF light will turn off.
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General
Weight and Dimensions
