The air vents are blocked. Cold air circulates
24
TROUBLESHOOTING GUIDE
Problem Possible Causes Solutions
Temperature
is too warm or
there is interior
moisture buildup.
from the freezer to the fresh food section
and back again through air vents in the wall
dividing the two sections.
The doors are opened often. Opening the door warms the refrigerator,
requiring the compressor to run longer in
order to cool the refrigerator back down. In
order to conserve energy, try to get everything
you need out of the refrigerator at once, keep
food organized so it is easy to find, and close
the door as soon as the food is removed.
The control is not set correctly for the
surrounding conditions.
If the temperature is too warm, change the
setting one increment at a time. Refer to the
Setting the Controls section. Wait 24 hours
for temperatures to stabilize or even out.
A large amount of food has just been
added to the
refrigerator or freezer.
Adding food warms the refrigerator. It can
take a few hours for the refrigerator to return
to normal temperature.
The food is not packaged correctly. Wrap food tightly and wipe off damp
containers prior to storing in the re
frigerator
to avoid moi
sture accumulation. If necessary,
repackage food according to the guidelines in
the Food Storage Guide section.
The doors are not closing completely. See “Doors will not close completely” in the
Troubleshooting section.
The weather is humid. In humid weather, air carries moisture
into the refrigerator when the doors are
opened. Increased humidity in the freezer or
refrigerator compartments can lead to frost or
condensation.
An automatic defrost cycle was completed. It is normal for droplets to form on the interior
back wall after the refrigerator automatically
defrosts.
The doors are
difficult to open.
The gaskets are dirty or sticky. Clean the gaskets and the surfaces that they
touch. Rub a thin coat of appliance polish or
kitchen wax on the gaskets after cleaning.
The door is reopened within a short time
after having been opened.
Frozen food
in refrigerator
compartment.
The temperature control in the refrigerator
compartment is set too cold.
Press the Temperature Adjust button to set
the refrigerator compartment to a warmer
temperature.
Refrigerator is installed in a cold location. When room temperature is below 41°F (5°C),
food can freeze. The refrigerator should not
be operated in temperatures below 55°F
(13°C).
Food with a high water content was placed
too close to the cold air discharge vent.
Place food with a high water content toward
the front of the refrigerator.
When you open the door, warmer air entersthe
refrigerator. As the warm air cools, it cancreate a
vacuum. If the door is hard to open,wait one
minute to allow the air pressure toequalize, then
see if it opens more easily.
Locate air vents by
using your hand to
senseairflow and move
all packages that
blockvents and restrict
airflow. (See air
flowdiagram below.)
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