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Troubleshooting Screen Issues
Please check the list below when you experience the following symptoms during use of
the product. It may not be a failure.
First of all, perform (Q. Settings) → → [Support] → [Screen Self-diagnosis]
to check for any abnormalities in the projector.
If you are using a set-top box, turn it off, and then turn it back on.
Make sure that the set-top box is correctly connected to your projector.
It says there is no signal on the screen.
• Check if the cable connected to the external device is properly connected to the
projector.
• Go to to choose the connected input.
• Check if your external device, such as a set-top box or Blu-ray player, is turned
on.
Part of the projected image is cut out.
• Try changing (Q. Settings) → → [Picture] → [Aspect Ratio].
The screen shakes after the momentary appearance of vertical/horizontal lines
and net pattern.
• Use a different wall outlet than where you plug wireless telephones, hairdryers,
electrical drills etc. The problem is caused by high-frequency electronic devices
such as another projector or strong electromagnetic sources.
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