If subtitles encoding is incorrectly set, subtitles may not be displayed properly.
Press the button on the remote control during video playback actions. Select and
change the Code Page value.
If you play a video file stored on another device by using the content sharing feature,
subtitles may not be available depending on the program you use.
Subtitles are not supported if you are playing video through an NAS unit. Consult your
NAS manufacturer.
My USB storage device is not recognized when connected.
Check whether it is a USB storage device supported by the TV.
For more information, see Connecting External Devices Connecting USB in User
Guide.
Troubleshooting Network Connection
Issues
Troubleshooting Network Connection Issues
If you experience any of the problems below while using the product, please check the
following. There may not be a problem with the product.
Before connecting to a wireless network, check the name and password of the Wi-Fi
device to connect.
You can check the network connection status as shown below.
When X appears next to TV
Check the TV or the AP (Router).
Check the connection status of the TV, AP (Router) and Cable Modem.
Power off and power on in the following order;
General Network Wired Connection (Ethernet)
●
General Network Wi-Fi Connection Other Network Advanced Wi-
Fi Settings
●
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