What to do if my LG Speaker System remote control is not working?
If the remote control for your LG Speaker System isn't working properly, make sure you're within about 7 meters of the unit. Also, check for any obstacles between the remote and the unit and remove them. If it still doesn't work, the batteries in the remote might be dead, so try replacing them with new ones.
Why is there no woofer sound on my LG Speaker System?
If you are not getting any sound from the woofer of your LG Speaker System, ensure that the subwoofer's power cord is securely plugged into the wall outlet. If it is, the pairing between the unit and the subwoofer may have been disconnected. In this case, you should connect the unit and the subwoofer. (Page 18)
Why is there no sound coming from my LG SN7Y Speaker System?
If your LG Speaker System isn't producing any sound, there could be a few reasons. First, ensure that you've selected the correct input source. If the input source is correct, the mute function may be activated. Press the (Mute) button or adjust the volume to cancel it. If you're connected to an external device like a set-top box or Bluetooth device, also check and adjust the volume level on that device.
How to troubleshoot no power on my LG SN7Y Speaker System?
If your LG Speaker System isn't powering on, begin by checking the power cord to ensure it's securely plugged into the outlet. If it is, verify that there isn't a power outage by testing other electronic devices.
Why is the AUTO POWER function not working on my LG Speaker System?
If the AUTO POWER function on your LG Speaker System isn't working, begin by checking the connection of the external device, such as a TV, DVD/Blu-Ray player, or Bluetooth device. If the connection is correct, check the SIMPLINK settings on your LG TV and turn off SIMPLINK. Depending on the connected device, this function may not operate.
What to do if my LG SN7Y does not work properly?
If your LG Speaker System isn't working correctly, try turning off the power to both the unit and any connected external devices like your TV, woofer, DVD player, or amplifier, and then turn them back on. If that doesn't work, disconnect the power cord of the unit and the connected external devices, and then reconnect them. Also, previous settings may not be saved when device power is shut off.
General| Audio decoders | DTS Digital Surround, DTS-HD HR, DTS-HD Master Audio, DTS:X, Dolby Atmos, Dolby Digital, Dolby Digital Plus, Dolby TrueHD |
|---|---|
| RMS rated power | 380 W |
| Audio output channels | 3.1.2 channels |
| Audio Return Channel (ARC) | Yes |
| Soundbar speaker RMS power | 160 W |
| Subwoofer connectivity | Wireless |
| Power source | - |
| Wi-Fi | No |
| Bluetooth version | 4.0 |
| Connectivity technology | Wired & Wireless |
| Digital audio optical out | 1 |
| Product color | Silver |
| Audio formats supported | AAC, AAC+, FLAC, LPCM, MP3, OGG, WAV, WMA |
| Consumer Electronics Control (CEC) | EasyLink |
| High Dynamic Range (HDR) technology | Dolby Vision, High Dynamic Range 10 (HDR10) |
Weight and Dimensions| Depth | 119 mm |
|---|---|
| Width | 890 mm |
| Height | 65 mm |
| Soundbar weight | 3700 g |
| Subwoofer depth | 290 mm |
| Subwoofer width | 180 mm |
| Subwoofer height | 394 mm |
| Subwoofer weight | 5800 g |
Safety precautions related to the power cord and its proper handling.
Explains symbols used in the manual for notes and cautions.
Instructions for replacing the battery in the remote control.
Safety advice regarding installation and clarifications on placement.
Warnings, preparation materials, and notes for wall mounting.
Warning about using only the supplied AC adapter for the device.
Details LED indicators, pairing steps, and initial setup for the subwoofer.
Instructions for connecting rear speakers and a note about the kit.
Details LED indicators, pairing steps, and initial setup for the wireless receiver.
Important notes regarding wireless interference and speaker setup distance.
Steps to connect the soundbar to a TV using an optical cable.
Notes on using LG Sound Sync for TV remote control and connectivity.
Notes on enjoying TV audio via HDMI and SIMPLINK function.
Explanation of the Audio Return Channel function.
Notes on SIMPLINK operation variations and TV control.
Notes on HDMI connection issues, resolution settings, and cable quality.
Guidance on selecting appropriate HDMI cables for optimal performance.
Information on connecting through HDMI and required TV features.
Explanation of Dolby Atmos technology and its features.
Conditions for using Dolby Atmos and DTS:X features.
Notes on supported channels and HDMI cable issues for advanced audio.
Instructions for connecting external devices via HDMI IN.
Instructions for optical connection and notes on cable handling.
Instructions for USB connection and recommendations for USB devices.
Details on compatible USB devices and requirements.
Notes on how folders and files are recognized and displayed on the unit.
Detailed guide on operating the unit via USB connection.
Notes on resume points and repeat/random playback for USB.
How to control the unit using a TV remote control.
Notes on TV remote control compatibility and settings.
Notes on AUTO POWER function behavior and Bluetooth connection.
Notes on function changes based on input signals and SIMPLINK.
Notes on Quick Start function behavior and power consumption.
General information about Bluetooth technology and its use.
Information on Bluetooth profiles supported by the unit.
Steps for pairing and playing music from a Bluetooth device.
Notes on controlling Bluetooth devices and compatibility.
Note on BT LOCK function and interaction with Auto Power.
Information about the Music Flow Bluetooth app features and installation.
Notes on internet connection and scanning software for app installation.
Notes on app operation, differences from remote control, and Bluetooth connection.
Addresses common problems like unit malfunction, power, sound, remote control, and LG Sound Sync.
Solutions for Bluetooth interference, device malfunction, and USB recognition problems.
Steps to exit demo mode and resolve unresponsive remote control issues.
Covers power, adapter, dimensions, operating conditions, and input/output ports.
Details RMS output power for different speaker channels.
Specifications for wireless subwoofer and wireless receiver.
Specifications for the rear speakers.
Instructions for packing, shipping, and cleaning exterior surfaces.
Instructions for cleaning the unit with cloths and mild solutions.
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