How to resolve horizontal noise or blurred characters on LG Digital Signage?
If you are experiencing horizontal noise or blurred characters with a D-Sub analog signal, press the "AUTO" button on the remote control to automatically select an optimal screen status. If the issue persists, use the Phase OSD menu.
Why does the 'Out of range' message appear on my LG Monitor?
The 'Out of range' message appears because the signal from your PC (video card) is outside the monitor's supported vertical or horizontal frequency range. Adjust the frequency range according to the Specifications in this manual. The maximum resolution is RGB: 1920 x 1080 @ 60 Hz; HDMI/DVI: 1920 x 1080 @ 60 Hz.
What to do if there is no sound on my LG TSP500 Monitor?
If there is no sound, check if the audio cable is connected properly. Also, adjust the volume and make sure the sound settings are properly configured.
How to fix no image on my LG TSP500 Monitor?
If no image is displayed on your LG Monitor, ensure the power cord is properly connected to the outlet and that the power switch is turned on. Also, adjust the brightness and contrast settings. If the monitor is in power saving mode, move the mouse or press any key. You may also try turning both the monitor and your device off and then back on. Check the signal cable connection between your PC and the monitor, and press the 'INPUT' menu on the remote to verify the input signal. If the signal from the PC (video card) is out of the vertical or horizontal frequency range of the product, adjust the frequency range by referring to the Specifications in this manual. The maximum resolution for RGB, HDMI, and DVI is 1920 x 1080 @ 60 Hz.
What causes vertical, horizontal lines and meshes on LG Digital Signage?
Vertical, horizontal lines, and meshes that appear momentarily and shake are often caused by high-frequency electronic devices or strong electromagnetic sources. Try stopping the use of items such as wireless telephones, hair dryers, or electrical drills.
Why does the screen image look abnormal on my LG Digital Signage?
If the screen image looks abnormal on your LG Digital Signage, press the "AUTO" button on the remote control to automatically select the optimal screen status that fits the current mode. Also, see if the video card resolution and frequency are supported by the product. If the proper input signal is not connected to the signal port, connect the signal cable that matches the source input signal. The issue may also be caused by high frequency electronic devices or strong electro-magnetic sources; try stopping the use of items such as wireless telephones, hair dryers, or electrical drills.
Why does my LG Digital Signage have no sound?
If there is no sound, check if the audio cable is properly connected. Also, make sure to adjust the volume and verify that the sound settings are correctly configured.
What to do if LG Digital Signage power indicator is blinking?
If the power indicator is blinking, and the product is in power saving mode, try moving the mouse or pressing any key. If that doesn't work, turn both the device and the connected equipment off and then back on.
How to fix audio if it's not working on LG Digital Signage?
If the audio function on your LG Digital Signage isn't working, first check if the audio cable is connected properly. Then, adjust the volume and ensure the sound is set correctly. You may also want to select the appropriate equalizer sound and try adjusting the volume again.
Why is the screen color unstable or mono-colored on my LG TSP500 Monitor?
If the screen color is unstable or mono-colored, check the connection status of the signal cable. You can also try re-inserting the PC video card.
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