TROUBLE SHOOTING
7
17
1.FUNCTIONING TEMP
2.BEFORE CONTACTING FOR SERVICE
41°F Ambient Temp. 95°F
When the ambient temp is lower or higher than the functioning temp, the dehumidifier stops.
When 41°F Ambient temp. 60°F, the compressor automatically defrosts at intervals; during
defrosting, the compressor stops and the fan keeps running.
Before contacting professional service, please review the trouble shooting list that includes
common occurrences that are not the result of a defect in workmanship or materials.
SYMPTOM INSPECTION SOLUTION
The unit is not
operating.
Check the power
connection in securely.
Insert the power cord securely into the
wallOutlet.
Check if the water level
indicator lights up?
Empty the water tank and reinstall
correctly.
Check the room
temperature.
The range of operating temperature is
41- .
95°F
There is little
formation of
condensate.
Check if the air filter the air
filter clogged by dust
Clean the air filter
Check if the air inlet or air
outlet obstructed
Remove the obstruction from the air inlet or
air outlet
Check if the room
temperature is below 68°F.
This is normal. Machine will defrost in low
temperature environment.
Set humidity level is higher
than currentHumidity value.
Set the humidity level below current
humidity value.
Water Leakage
Overflow while moving the
unit.
Empty the water tank before transport.
Check if the drain hose is
kinked or bends.
Straighten the hose to avoid a trap existing.
Excessive Noise
Check if the unit is securely
positioned.
Place the unit on horizontal and firm
ground.
Check if any loose,
vibrating parts.
Secure and tight the parts.
Noise sounds like water
flowing.
Noise comes from flowing refrigerant. This
is normal.
Error
code
E2
Humidity sensor dampened
or failure.
To clean or replace the humidity sensor.
CL
Display when Room
temperature is below41
°
F
Normal. The compressor and fan will stop
working under this condition
CH
Display when Room
temperature is above 95°F
Normal. The compressor and fan will stop
working under this condition
LO
Display when Room
relative humidity is bellow
20%RH.
Normal. The compressor and fan will stop
working under this condition
HI
Display when Room
relative humidity is above
90%RH.
Normal. The compressor and the fan will
keep running under this condition