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General| 24/7 Monitoring | Yes |
|---|---|
| Two-Way Voice Communication | Yes |
| Connectivity | Cellular |
| Components | Base unit, wearable help button |
| Fall Detection | Yes (available on some models) |
| Water Resistance | Waterproof (for shower use) |
Press the HELP button for three (3) seconds to turn on the HELP Pendant and call the Dispatch Center.
Press the Battery Check button for three (3) seconds to turn the unit on and check battery status.
Adjust speaker volume during a HELP call by rapidly pressing the Battery Check button.
Press both HELP and Battery check buttons for three (3) seconds to disconnect a call.
Press the HELP button for three (3) seconds to initiate a call to the Life Alert Dispatch Center.
The pendant automatically redials up to 10 times if the initial call fails, with the 10th attempt calling 911.
Adjust speaker volume and send GPS data using the HELP button during an active call.
Calls can only be ended by the Life Alert Dispatch Center operator.
Call the Life Alert Dispatch Center at 1-800-638-8222 before testing your pendant.
Press the pendant button until it announces 'CONTACTING LIFE ALERT...' and follow operator instructions.
Use this log to document your system test dates.
Details ambient temperature, humidity, atmospheric pressure, and working frequencies for the pendant.
Press the Check Battery button for 3 seconds to check battery status. Check monthly.
Notify Life Alert before moving to ensure continuous service and correct address for emergencies.
Verify adequate cellular reception at the new address using AT&T coverage maps.
Details factors like construction, weather, and network traffic that affect pendant communication.
Acknowledges reliance on third-party wireless providers like AT&T and T-Mobile for service.
It is important to test your system at least once a month.
Clean the pendant with a damp cloth; avoid solvents and abrasive powder.
Keep the pendant free of dust/moisture and avoid extreme hot/cold locations.
The original subscriber is covered by the warranty.
Warranty begins on the received date and lasts as long as you are a subscriber.
Excludes damage from misuse, accident, or reception issues outside the pendant.
Remedy is repair or replacement; liability is limited to the initial setup fee.
Lawsuits must be filed within one year of the event causing loss or damage.
Information on how the equipment interacts with the telephone network and FCC complaint rights.
Details limitations of portable wireless signaling, including FCC rules and range.
Turn off pendant near high-precision electronic equipment to prevent malfunctions.
Guidelines for pendant use in medical facilities, including emergency rooms and near medical equipment.
Do not use the pendant in flammable and explosive areas to avoid causing an explosion or fire.
Details SAR limits and testing for the HELP Pendant device according to FCC standards.
Device meets FCC RF exposure guidelines for body worn operation with non-metal accessories.
The product's IMEI label is located in the battery compartment.
Batteries must be recycled; deliver to a recycling facility or ship to supplier.
Call Life Alert for information on replacement battery kits and battery recycling.
Do not dispose of batteries in a fire, as they may explode.
Measures to correct harmful interference to radio or television reception caused by the equipment.
Device tested against FCC SAR limit of 1.6 W/kg for body and head use.
