LifeSource Health Line (Toll-Free): 1-888-726-9966
E-17
TROUBLESHOOTING
Problem
Nothing appears in
the display, after
pressing the START
button.
The cuff does not
deflate properly
The unit does not
measure. Readings
are too high or too
low.
The value is differ-
ent from that meas-
ured at a clinic or
doctor’s office.
Probable cause
Battery is drained.
Battery terminals are not in
the correct position.
Battery voltage is too low.
Low battery symbol blinks.
[If the battery is drained
completely, the mark does
not appear.]
The cuff is not fastened
properly.
You moved your arm or
body during the
measurement.
The cuff position is not
correct.
You are using the wrong
size cuff.
Taking too many readings
on the same arm in a short
period of time.
The healthcare professional
may be using a different
sized cuff.
Your measurements may be
elevated by white coat
hypertension
NOTE: If the actions described above do not solve the problem, call 1-888-
726-9966 (In Canada - 1-800-461-0991). Do not attempt to repair the
device yourself.
Corrective action
Replace battery with new one.
Alkaline battery
recommended.
Reinstall the battery with neg-
ative and positive terminals
matching those indicated in
the battery compartment.
Replace battery with new
ones. Alkaline battery
recommended.
Fasten the cuff correctly.
Make sure you remain very
still and quiet during the
measurement.
Sit comfortably and still.
Make sure the cuff is at the
same level as your heart.
See Pg. E-5 "Selecting the
Correct Cuff."
Relax five minutes before each
measurement.
See Pg. E-15 "Answers to
Why Your Readings Are
Different Between Home and
the Doctor’s Office."
See Pg. E-14 "Why Measure
Blood Pressure at Home."
UA705 6/3/05 12:47 PM Page 21
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