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General problem solving
Should you experience a problem with your Digital TV Receiver
which can’t be resolved using the table below, put the unit into
Standby mode, then unplug completely from the mains. Leave
the unit unplugged for at least one minute before connecting
again to the mains.
Problem Possible cause/remedy
No picture/distorted
picture...
Check the Digital TV Receiver is switched on.•
Check the aerial is correctly connected to the •
Digital TV Receiver.
Check all connections between the Digital TV •
Receiver and the TV.
Check the TV is displaying the correct AV input •
(refer to your TV manual).
Check the signal strength.•
Black and white picture... Digital TV Receiver is set to output Y/C pictures •
and your TV does not support Y/C. Change the
‘TV Out’ setting.
No sound... Check the TV is not muted.•
Check the Digital TV Receiver is not muted.•
Check the TV volume is turned up.•
Check the Digital TV Receiver volume is turned •
up.
Check the aerial is connected correctly and the •
Digital TV Receiver is switched on.
Check all connections between the Digital TV •
Receiver and TV/Hi-Fi or Surround Sound
System.
No power... Check the supplied power supply is correctly •
connected and the Digital TV Receiver is
switched on.
Remote control does not
work...
Replace the batteries.•
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