Logitech RALLY Quick Setup Guide

Step 7 – Make your first ClickShare Conference Call
In this last step, youconnect the ClickShare Conferencing Button to your laptop
and make your first ClickShare Conference Call.
Check out how-to video for help: How to Use the ClickShare Button Video (will be
available soon)
Should you encounter a problem, please read on, we’ll help you solve your
problem!
Troubleshooting
Introduction
When you connect the ClickShare Conferencing Button to your PC and click to start the enhanced conference meeting, the
ClickShare unit makes the room display, camera and speakers wirelessly available from your PC. You can use any UC software
to start your video conference and share content with your colleagues during the meeting.
Connections
First, make sure everything is connected properly. The Logitech devices should be connected directly via USB, as shown below:
You can connect several devices to the Logitech Rally Display Hub, but there should be only one USB connection to the
ClickShare Conference unit, as shown on the picture in step 6.
It is important that no other USB devices are connected to the ClickShare Conference Base Unit, like KVM switches (which are
currently not supported) or other peripherals. For troubleshooting purpose, we advise to disconnect any other USB connection
(e.g. from a touch screen) until you have verified that ClickShare Conference is working properly. After that, you can reconnect
the other USB devices.
Note: you’ll find a list of supported touch screen panels here.
In case of issues, please try to swap cables to check if the problem comes from a faulty cable.
Ifyou have a ClickShare Conference CX-50 unit, make sure you are using the HDMI OUT port to connect your display. HDMI IN
port is to connect a source.
If the problem persists after checking the connections, please reboot the ClickShare Conference unit.
Make sure the ClickShare Conferencing Buttons are paired with the ClickShare Conference unit. To pair a Button, connect it to
the Base Unit until the message ‘paired and updated’ appears on the connected display.
Logitech Conferencecam
Display
USB
HDMI

Logitech RALLY Specifications

General

Quantity	1
Package type	Box
Package depth	289 mm
Package width	265 mm
Package height	178 mm
Package weight	3420.3 g
Mac operating systems supported	Mac OS X 10.10 Yosemite, Mac OS X 10.11 El Capitan, Mac OS X 10.12 Sierra, Mac OS X 10.13 High Sierra
Windows operating systems supported	Windows 10, Windows 10 Education, Windows 10 Education x64, Windows 10 Enterprise, Windows 10 Enterprise x64, Windows 10 Home, Windows 10 Home x64, Windows 10 Pro, Windows 10 Pro x64, Windows 7, Windows 7 Enterprise, Windows 7 Enterprise x64, Windows 7 Home Basic, Windows 7 Home Basic x64, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows 7 x64, Windows 8.1, Windows 8.1 Enterprise, Windows 8.1 Enterprise x64, Windows 8.1 Pro, Windows 8.1 Pro x64, Windows 8.1 x64
Megapixel	13 MP
Focus adjustment	Auto
Number of camera presets	3
Field of view (FOV) angle	90 °
Maximum frame rate	60 fps
Supported video modes	720p, 1080p, 1440p, 2160p
Video formats supported	H.264
Maximum video resolution	3840 x 2160 pixels
Pan range	-90 - 90 °
Product color	Black
Tilt angle range	50 - -90 °
Cables included	AC, USB
Power source type	AC
Master (outer) case width	280 mm
Master (outer) case height	196 mm
Master (outer) case length	301 mm
Master (outer) case weight	3784.6 g

Weight and Dimensions

Width	152 mm
Height	182.5 mm