FAQ
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FAQ
How do I know if the battery is charged and how long does it last?
There is a LED light on the charger that shows the charge status,
green means it's charged and red means it's charging. More details
about charging and charge status can be found on Page 3
What do I do if the image is crooked, sideways, or upside down?
The camera is designed to rotate behind the eyepiece so you can get
the image to be level and upright. More details can be found on Page 6.
How many people can view the camera feed?
The system has the ability to support up to 10 connections at once;
however, it is recommended to only have 1 or 2 people viewing the
same camera feed at once because performance can be severely
hindered as more people connect. High frame rate mode (which is
currently only available on Android) is required to support multiple
viewers at once.
Do I need WiFi or cellular service to use the camera?
No. All you need is a smart device that can log onto a WiFi network. The
camera system creates its own WiFi network that you will be able to log
onto to view the camera feed. More details on Page 5.
My device says, "No Internet Connection". What do I do?
Don't worry, this is correct. Your device will say "No Internet
Connection" because the camera system is not connected to the
internet. The camera system creates its own WiFi network for the sole
purpose of transmitting the video feed from the camera. More details
on Page 5.
The center of the picture is washed out. What do I do?
Depending on your scope, the center of the image may appear washed
out. This is the result of the camera's default eye relief setting not
matching the eye relief of your particular scope. To fix this issue, simply
move the camera further back on the eyepiece until the image is no
longer washed out. More details on Page 6.