WARRANTY &
GUARANTEE
WARRANTY TERMS & CONDITIONS
• Warranty Programs only apply to units purchased from
LONGSHOT and its authorized re-sellers and distributors.
For units purchased outside of the authorized network,
please contact the respective vendor for warranty work.
Note: LONGHSOT and its authorized service centers also
provide service and repair. Please contact us for more
detail.
• Warranty Programs are valid for the original purchaser of
LONGHSOT products and cannot be transferred. The
product must be purchased brand new with original invoice
and serial number (if applicable).
• Warranty claims will be serviced through the repair or
replacement of the defective part. LONGHSOT shall
determine, at its sole discretion, the method of servicing
that will be applied to the claim.
• The duration of the standard 2-year warranty begins on the
date of the original purchase. The duration of the 2-year
Bulletproof warranty also begins on the date of the original
purchase of the protected camera system. Parts that are
replaced under the Warranty Programs also fall under its
original warranty duration and do not restart.
• For quality control purposes, LONGSHOT reserves the
right to request return on defective parts in exchange for
new parts.
• *Warranty claims must go through LONGHSOT before
servicing can be performed. Any RMA received, as a
warranty claim without approval from LONGSHOT shall be
denied, no exceptions.
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