46
Fault Cause Troubleshooting
The programme does
not start.
You have not pressed
Start - Pause.
• PressStart - Pause.
Door is not closed. 1. Close the door.
2. Press Start - Pause to start the
programme.
Childproof lock is
activated.
• → “Deactivating the childproof lock”
Ready in is activated. • CheckwhetherReady in is activated.
→ “Buttons”
Laundry is caught in the
door.
1. Open the door again.
2. Remove any trapped laundry.
3. Close the door.
4. Press Start - Pause to start the
programme.
The door cannot be
opened.
– – – – is activated. • Continuetheprogrammebyselecting
Spin
or Drain and pressing Start
- Pause.
→ “Resuming the programme when the
programme status is Rinse Hold”
The temperature is too
high.
• Waituntilthetemperaturehasdropped.
• → “Cancelling the programme”
Waterlevelistoohigh.
• StarttheDrain programme.
Power failure. • Openthedoorusingtheemergency
release.
→ “Emergency release”
The water is not
draining.
Drain pipe or water
outlet hose is blocked.
• Cleanthedrainpipeandthewater
outlet hose.
Drain pipe or water
drain hose is caught or
jammed.
• Ensurethatthedrainpipeandwater
drain hose are not kinked or trapped.
Drain pump is blocked. • → “Cleaning the drain pump”
– – – – is activated. • Continuetheprogrammebyselecting
Spin
or Drain and pressing Start -
Pause.
→ “Resuming the programme when the
programme status is Rinse Hold”
The water outlet hose is
connected too high.
• Installthewateroutlethoseata
maximum height of 1 metre.
→ “Technical Specications”