48
Fault Cause Troubleshooting
Drum jerks after the
programme starts.
This is caused by an
internal motor test.
• Notafault–noactionrequired.
Residual water
is present in the
compartment
.
Insert in compartment
is blocked.
• → “Cleaning the detergent drawer”
Vibrations and
movement of the
appliance whilst
spinning.
Appliance is not
correctly aligned.
• Aligningtheappliance.
The appliance feet are
not xed.
• Securetheappliancefeet.Aligningthe
appliance.
Transit bolts have not
been removed.
• Removingthetransitbolts.
Drum does not turn,
water does not ow in.
Load detection is active. • Notafault–noactionrequired.
Note: The load detection can take up to
two minutes.
Heavy foam build-up Detergent dosage is too
high.
• Immediatemeasure:Mixone
tablespoon of fabric softener with 0.5
litres of water and pour the mixture
into the left-hand compartment (not for
outdoor clothing, sportswear or items
stued with down).
• Reducetheamountofdetergentforthe
next washing cycle with the same load.
High spin speed not
reached.
A low spin speed is
selected.
• Thenexttimeyourunawashcycle,set
a higher spin speed.
Unbalance load
detection system is
using a reduced spin
speed to eliminate an
unbalance.
• Redistributethelaundryinthedrum.
Note:Wherepossible,mixlargeandsmall
items in the drum. Dierent sized items
of laundry distribute themselves better
during the spin cycle.
• StarttheSpin
programme.
The spin programme
does not start.
Drain pipe or water
outlet hose is blocked.
• Cleanthedrainpipeandthewater
outlet hose.
Drain pipe or water
drain hose is caught or
jammed.
• Ensurethatthedrainpipeandwater
drain hose are not kinked or trapped.
The unbalanced load
detection system has
interrupted the spin
cycle because the
laundry is unevenly
distributed.
• Redistributethelaundryinthedrum.
Note:Wherepossible,mixlargeandsmall
items in the drum. Dierent sized items
of laundry distribute themselves better
during the spin cycle.
• StarttheSpin
programme.