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Page 2/3 of Problem Report Form
Problem Report Form continued
Describe the Problem
If pump won’t start, include sequence and
duration of the indicator lights.
Low-water probe: Is the low-water probe installed?
If not, there must be a wire between junction box terminals 1 and 2.
(See Section 5.9.)
Did you test the pump before installation in the well?
Did the system work properly before this problem?
Has there been a thunderstorm recently?
Has the RPM control in the controller been reduced from maximum?
SOLAR-DIRECT systems only:
There must be NO OTHER electrical load or device connected to the
same solar array. This may include an active (electric) solar tracker (
LORENTZ active trackers can work together with our pumps) or an
electric fence charger. Disconnect it and try it again.
yes no
yes no
yes no
yes no
yes no
ELECTRICAL MEASUREMENTS
Test # refers to the photos in Section 9.6
Weather conditions during measurement
Time of day
Solar array (or battery) volts with PUMP OFF V DC Test #1
Solar array (or battery) volts during pumping V DC Test #3
Solar array (or battery) current during pumping A DC Test #4/4A
Pump Speed, count the number of flashes Test #5
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