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Common Hardware Problems (continued)
Problem Usual Cause Solution
Noisy pump • Clogged floor suction or skimmer. • Clean floor suction/skimmer.
and motor.
• Low water level. • Add water to normal water level (6"
below lip).
• Damaged or worn motor bearings. • Contact dealer.
Water • Check unions & drain hoses. • Close or tighten as necessary.
leakage from
under spa.
No air flow • Air control not open. • Open control.
from jets.
• Jet nozzle not seated properly. • Check jet nozzles.
• Jet nozzle missing. • Inspect jets and replace as needed.
Motor will • House circuit breaker tripped or in • Reset circuit breaker
not operate. OFF position.
• Improper or defective wiring or • Contact dealer.
electrical supply.
• Thermal Overload Protection switch • Auto reset after motor has cooled.
tripped. Contact dealer if motor continues to
cycle.
Black powder • Wearing in of turbo/blower brushes. • Will disappear after use.
film around
water line.
The spa will • Spa trying to heat • Check “Set Temperature” in Standard
not shut off mode
• Spa is in filter cycle • Normal. No need to change.
• Spa is in standard Mode. • Check mode setting.
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