4-7
Before Calling for Service
If a problem arises during operation of your ice machine, follow the chart below before calling for service.
Routine adjustments and maintenance procedures are not covered by the warranty.
Toggle switch is not in ice position
Place toggle switch in ice position
No Power – Breaker off, fuse blown,
unplugged
Bin Thermostat incorrectly adjusted
Ice machine runs and no ice is
produced
Water sump overflow tube out of
position
Reposition/install overflow tube
Evaporator thermostat incorrectly
adjusted or faulty
Adjust or replace evaporator
thermostat
production
Water temperature too high
Connect to a cold water supply,
verify check valves in faucets and
other equipment work properly
Shallow, incomplete or white
ice cubes
Clean & sanitize the ice machine
Water pressure supply incorrect
Verify water pressure is correct
Air temperature around ice machine is
too high
Vent area or move ice machine
Evaporator thermostat incorrectly
adjusted
Adjust evaporator thermostat
Will not initiate a harvest cycle
Evaporator thermostat incorrectly
adjusted or faulty
Adjust or replace evaporator
thermostat
Clean and sanitize the ice machine
Low ambient around ice machine
Adjust timer or move ice machine
to warmer area
Evaporator thermostat incorrectly
adjusted (cubes too large)
Adjust evaporator thermostat