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MASINGO Soprano X1 - Further Troubleshooting; Remote Control Not Working; No Speaker Sound Output; Control Button;Knob Issues

MASINGO Soprano X1
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18 19
The remote control is not
working
Because the remote control
is wireless, it must be within
close proximity to the karaoke
machine and pointed towards
it in order to work.
If the remote control is still
not working, try replacing the
battery.
No sound is playing from the
speaker
Ensure that the volume on the
machine, remote, and your
device (if applicable) are all
turned up.
Also check to see whether you
are on Mute mode by pressing
Mute on the remote control to
see if the audio resumes.
Button or knob on the
machine/remote control is
not working properly
Power o the machine and
turn it back on.
Display screen on the
function board is not working
or showing anything while
LED lights are functioning as
usual
Charge the machines battery
for at least 8 consecutive
hours before trying to power
it back on. Low battery is
sometimes able to power the
LED lights but will not be able
to power the whole machine
and all its functions.
Machine is not playing the
microphone vocals
Ensure that each microphone
is on a separate frequency
band. This is represented by
CHA or CHB in the bottom left
corner of the microphone LED
screen. (To switch channels,
hold down the A-B button for
one second). Microphones will
not work properly unless one
mic is set to CHA while the
other mic is set to CHB.
After 15 minutes of inactivity,
the microphones will turn o.
If any of these issues persist or if any part of the machine becomes
damaged, discontinue use and consult a licensed electrician for repair.
Do not attempt to modify or repair the machine yourself. You can also
contact our customer service department (see back cover).

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