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General| Brand | Matrix |
|---|---|
| Model | EON310 |
| Category | Telephone System |
| Language | English |
Methods to access features using DSS keys and the phone menu.
How to call extensions, groups, operators, and external numbers.
Using personal directory and programming numbers.
Setting and cancelling auto redial and configuring auto answer.
Group, selective, station, and trunk call pick up methods.
Procedures to cancel DND and override DND status.
Placing calls on exclusive or global hold.
Detailed steps for exclusive hold and retrieval.
Detailed steps for global hold and retrieval.
How to make a second call while on an existing call.
Switching between calls and transferring calls.
Steps to set up a 3-party conference call.
Establishing and managing multiparty conferences.
How to remove parties or terminate a conference.
Scheduling, initiating, and cancelling dial-in conferences.
Parking and retrieving calls using DSS keys.
Muting and unmuting calls before or during speech.
Entering account codes by number or name.
Using authority codes for walk-in class of service.
Procedures for setting and cancelling alarms.
Setting and cancelling voice guided alarms.
Setting and cancelling auto call back.
Starting and stopping background music.
How to barge into a busy extension.
Chaining calls with extensions or external numbers.
Viewing the cost of the last 10 calls.
Setting up hotline for extensions, outward dialing, and timers.
Setting DND for different call types and cancelling it.
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