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General| Brand | Matrix |
|---|---|
| Model | EON48 |
| Category | Telephone System |
| Language | English |
Guide on using DSS keys to access phone features and facilities.
Steps to make calls to internal extensions, groups, and the operator.
How to dial external numbers, including using trunk access codes.
How to use and program the personal directory for quick dialing.
Instructions for setting up and cancelling the auto redial feature.
Methods for picking up calls ringing on other extensions or trunks.
How to enable DND for all calls, internal, or external calls.
Procedures to cancel DND and override it for specific calls.
How to place a call on exclusive hold and retrieve it.
Steps to put calls on global hold and retrieve them.
How to place a second call while on an existing call.
How to toggle between two active calls using keys.
Guide on transferring calls to other extensions.
Steps for transferring calls to external numbers.
How to set up a three-way conference call.
Procedures for creating conferences with more than three participants.
Removing, leaving, or rejoining participants in a multiparty conference.
How to schedule and initiate conferences via dial-in.
Steps to park a call and later retrieve it.
How to mute a call and then unmute it.
How to set up auto call back when an extension is busy or no reply.
How to configure calls to follow you to another extension or location.
Setting up unconditional call forwarding to another extension.
Instructions for forwarding calls to external phone numbers.
Setting call forwarding based on busy status or no answer.
Managing dual ring and cancelling active call forwarding.
How to schedule call forwarding based on time zones and types.
How to view missed, answered, and dialed calls, and initiate calls from logs.
Instructions for setting up and cancelling the hot desk feature.
Setting up hotline for direct extension dialing or outward trunk access.
How to activate or deactivate live call screening.
How to set your status (Absent, Present, Away, etc.).
Instructions for setting and cancelling reminders, including voice-guided.
How to set and cancel DND for remote extensions.
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