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Matrox QuadHead2Go Q185 - User Manual

Matrox QuadHead2Go Q185
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User Guide
20278-301-0110
February 27, 2020
Matrox
®
QuadHead2Go
Series
QuadHead2Go Q185 QuadHead2Go Q155

Table of Contents

Question and Answer IconNeed help?

Do you have a question about the Matrox QuadHead2Go Q185 and is the answer not in the manual?

Summary

Matrox Safety Information

Installation and Operation Safety

Guidelines for safe product operation and installation.

Power Supply and Battery Safety

Safety instructions for included power supplies and batteries.

Laser Technology Safety

Safety precautions for products with laser technology.

Repair and Warranty

Guidance on product repair and warranty procedures.

Overview of Matrox QuadHead2 Go

Included Hardware

Lists hardware included with the Matrox QuadHead2Go Series.

Available Software

Lists available software packages for the Matrox QuadHead2Go Series.

Required Hardware (Sold Separately)

Lists hardware that needs to be purchased separately.

Optional Hardware (Sold Separately)

Lists optional hardware available for purchase.

Installation Overview

Installation Steps Summary

Step-by-step overview of the Matrox product installation process.

Additional Resources

Directs users to additional resources for Matrox hardware and software.

Getting Started with QuadHead2 Go

Configuration Guide Reference

Points to a guide for display wall setup configurations.

Setup Prerequisites

Lists prerequisites for starting the setup process.

Installing Your QuadHead2 Go Card

Pre-Installation Steps

Safety and preparation steps before card installation.

Preventing Hardware Damage

Guidelines to prevent hardware damage during installation.

Card Installation Procedure

Sequential guide for installing the QuadHead2Go card.

Installing Multiple Cards

Instructions for installing more than one QuadHead2Go card.

Connecting Your QuadHead2 Go Q185 Card

Pre-Connection Steps

Preparation steps before connecting the Q185 card.

Q185 Card Connection Overview

Visual overview of the Q185 card's connectors.

Q185 Card Connector Details

Details connectors supported by the Q185 card.

Q185 Card Connection Setup

Guides users through connecting the Q185 card.

Connecting Your QuadHead2 Go Q155 Card

Pre-Connection Steps

Preparation steps before connecting the Q155 card.

Q155 Card Connection Overview

Visual overview of the Q155 card's connectors.

Q155 Card Connector Details

Details connectors supported by the Q155 card.

Q155 Card Connection Setup

Guides users through connecting the Q155 card.

Connecting Your QuadHead2 Go Q185 Unit

Pre-Connection Steps

Preparation steps before connecting the Q185 unit.

Q185 Unit Connection Overview

Visual overview of the Q185 unit's rear panel connectors.

Q185 Unit Connector Details

Details the connectors on the Q185 unit.

Q185 Unit Connection Setup

Guides users through connecting the Q185 unit.

Connecting Your QuadHead2 Go Q155 Unit

Pre-Connection Steps

Preparation steps before connecting the Q155 unit.

Q155 Unit Connection Overview

Visual overview of the Q155 unit's rear panel connectors.

Q155 Unit Connector Details

Details the connectors on the Q155 unit.

Q155 Unit Connection Setup

Guides users through connecting the Q155 unit.

Validating Your QuadHead2 Go Setup

Connection Checklist

Checklist to validate connections for the QuadHead2Go Series product.

Status LED Descriptions

Explains LEDs on QuadHead2Go products for status information.

Updating Your Matrox QuadHead2 Go Firmware

Supported Operating Systems

Lists OS supported by the firmware updater.

Obtaining Firmware Updater Package

How to download the firmware updater package.

Pre-Firmware Update Guidelines

Guidelines before performing a firmware update.

Firmware Update Step-by-Step

Step-by-step instructions for the firmware update process.

Matrox PowerWall Software

PowerWall Pre-Installation

Prerequisites and recommendations before using PowerWall.

Obtaining PowerWall Software

How to get the latest Matrox PowerWall software.

Installing PowerWall Software

Instructions for installing the Matrox PowerWall software.

Accessing PowerWall Software

How to launch and access the PowerWall application.

Running Matrox PowerWall

Using Control Buttons on QuadHead2 Go

Product Information and Specifications

QuadHead2 Go Q185 Card Specifications

Lists technical specifications for the Q185 card.

QuadHead2 Go Q155 Card Specifications

Lists technical specifications for the Q155 card.

QuadHead2 Go Q185 Unit Specifications

Lists technical specifications for the Q185 unit.

QuadHead2 Go Q155 Unit Specifications

Lists technical specifications for the Q155 unit.

External Power Supply

Environmental Conditions

Appendix A: Matrox Secure Cable Solution

Secure Cable Solution for QuadHead2 Go Card

Specifics for securing cables on the QuadHead2Go card.

Securing Mini DisplayPort Cables

Instructions for securing Mini DisplayPort cables.

Securing Mini HDMI Cables

Instructions for securing Mini HDMI cables.

Securing Cables on QuadHead2 Go Unit

Specifics for securing cables on the QuadHead2Go unit.

Appendix B: Mounting Your Matrox Unit

General Mounting Guidelines

General guidelines for mounting Matrox hardware.

Horizontal Unit Mounting

Instructions for mounting QuadHead2Go units horizontally in a rack.

Vertical Unit Mounting

Instructions for mounting QuadHead2Go units vertically in a rack.

Using Angled Bracket Kit

How to use the angled bracket kit for mounting.

Mounting to 75;100 mm Spaces

Steps for mounting to 75 or 100 mm VESA spaces.

Mounting to 200 mm Spaces

Steps for mounting to a 200 mm VESA space.

Customer Support

Matrox Website Information

Information about the Matrox Graphics website.

Technical Support Procedures

Procedures for obtaining technical support for Matrox products.

Information Needed for Support

Details information needed when requesting support.

Troubleshooting Program-Specific Issues

Information needed for troubleshooting program-specific issues.

Software Package Downloads

How to download software packages and drivers from Matrox.

Warranty Information Access

Where to find warranty information for Matrox products.

Third-Party Software Notices

Links to third-party software notices and terms.

Product Registration

Instructions for registering Matrox products.

Compliance Statements

FCC Compliance Statement

FCC compliance information for the hardware.

Innovation, Science and Economic Development Canada

Canadian compliance statement for radio noise.

European Declaration of Conformity

European conformity declaration for digital devices.

European WEEE Information

European waste and recycling information (WEEE).

Trademarks

Legal Disclaimers

English Disclaimer

Legal disclaimer regarding the information in the guide.

Summary

Matrox Safety Information

Installation and Operation Safety

Guidelines for safe product operation and installation.

Power Supply and Battery Safety

Safety instructions for included power supplies and batteries.

Laser Technology Safety

Safety precautions for products with laser technology.

Repair and Warranty

Guidance on product repair and warranty procedures.

Overview of Matrox QuadHead2 Go

Included Hardware

Lists hardware included with the Matrox QuadHead2Go Series.

Available Software

Lists available software packages for the Matrox QuadHead2Go Series.

Required Hardware (Sold Separately)

Lists hardware that needs to be purchased separately.

Optional Hardware (Sold Separately)

Lists optional hardware available for purchase.

Installation Overview

Installation Steps Summary

Step-by-step overview of the Matrox product installation process.

Additional Resources

Directs users to additional resources for Matrox hardware and software.

Getting Started with QuadHead2 Go

Configuration Guide Reference

Points to a guide for display wall setup configurations.

Setup Prerequisites

Lists prerequisites for starting the setup process.

Installing Your QuadHead2 Go Card

Pre-Installation Steps

Safety and preparation steps before card installation.

Preventing Hardware Damage

Guidelines to prevent hardware damage during installation.

Card Installation Procedure

Sequential guide for installing the QuadHead2Go card.

Installing Multiple Cards

Instructions for installing more than one QuadHead2Go card.

Connecting Your QuadHead2 Go Q185 Card

Pre-Connection Steps

Preparation steps before connecting the Q185 card.

Q185 Card Connection Overview

Visual overview of the Q185 card's connectors.

Q185 Card Connector Details

Details connectors supported by the Q185 card.

Q185 Card Connection Setup

Guides users through connecting the Q185 card.

Connecting Your QuadHead2 Go Q155 Card

Pre-Connection Steps

Preparation steps before connecting the Q155 card.

Q155 Card Connection Overview

Visual overview of the Q155 card's connectors.

Q155 Card Connector Details

Details connectors supported by the Q155 card.

Q155 Card Connection Setup

Guides users through connecting the Q155 card.

Connecting Your QuadHead2 Go Q185 Unit

Pre-Connection Steps

Preparation steps before connecting the Q185 unit.

Q185 Unit Connection Overview

Visual overview of the Q185 unit's rear panel connectors.

Q185 Unit Connector Details

Details the connectors on the Q185 unit.

Q185 Unit Connection Setup

Guides users through connecting the Q185 unit.

Connecting Your QuadHead2 Go Q155 Unit

Pre-Connection Steps

Preparation steps before connecting the Q155 unit.

Q155 Unit Connection Overview

Visual overview of the Q155 unit's rear panel connectors.

Q155 Unit Connector Details

Details the connectors on the Q155 unit.

Q155 Unit Connection Setup

Guides users through connecting the Q155 unit.

Validating Your QuadHead2 Go Setup

Connection Checklist

Checklist to validate connections for the QuadHead2Go Series product.

Status LED Descriptions

Explains LEDs on QuadHead2Go products for status information.

Updating Your Matrox QuadHead2 Go Firmware

Supported Operating Systems

Lists OS supported by the firmware updater.

Obtaining Firmware Updater Package

How to download the firmware updater package.

Pre-Firmware Update Guidelines

Guidelines before performing a firmware update.

Firmware Update Step-by-Step

Step-by-step instructions for the firmware update process.

Matrox PowerWall Software

PowerWall Pre-Installation

Prerequisites and recommendations before using PowerWall.

Obtaining PowerWall Software

How to get the latest Matrox PowerWall software.

Installing PowerWall Software

Instructions for installing the Matrox PowerWall software.

Accessing PowerWall Software

How to launch and access the PowerWall application.

Running Matrox PowerWall

Using Control Buttons on QuadHead2 Go

Product Information and Specifications

QuadHead2 Go Q185 Card Specifications

Lists technical specifications for the Q185 card.

QuadHead2 Go Q155 Card Specifications

Lists technical specifications for the Q155 card.

QuadHead2 Go Q185 Unit Specifications

Lists technical specifications for the Q185 unit.

QuadHead2 Go Q155 Unit Specifications

Lists technical specifications for the Q155 unit.

External Power Supply

Environmental Conditions

Appendix A: Matrox Secure Cable Solution

Secure Cable Solution for QuadHead2 Go Card

Specifics for securing cables on the QuadHead2Go card.

Securing Mini DisplayPort Cables

Instructions for securing Mini DisplayPort cables.

Securing Mini HDMI Cables

Instructions for securing Mini HDMI cables.

Securing Cables on QuadHead2 Go Unit

Specifics for securing cables on the QuadHead2Go unit.

Appendix B: Mounting Your Matrox Unit

General Mounting Guidelines

General guidelines for mounting Matrox hardware.

Horizontal Unit Mounting

Instructions for mounting QuadHead2Go units horizontally in a rack.

Vertical Unit Mounting

Instructions for mounting QuadHead2Go units vertically in a rack.

Using Angled Bracket Kit

How to use the angled bracket kit for mounting.

Mounting to 75;100 mm Spaces

Steps for mounting to 75 or 100 mm VESA spaces.

Mounting to 200 mm Spaces

Steps for mounting to a 200 mm VESA space.

Customer Support

Matrox Website Information

Information about the Matrox Graphics website.

Technical Support Procedures

Procedures for obtaining technical support for Matrox products.

Information Needed for Support

Details information needed when requesting support.

Troubleshooting Program-Specific Issues

Information needed for troubleshooting program-specific issues.

Software Package Downloads

How to download software packages and drivers from Matrox.

Warranty Information Access

Where to find warranty information for Matrox products.

Third-Party Software Notices

Links to third-party software notices and terms.

Product Registration

Instructions for registering Matrox products.

Compliance Statements

FCC Compliance Statement

FCC compliance information for the hardware.

Innovation, Science and Economic Development Canada

Canadian compliance statement for radio noise.

European Declaration of Conformity

European conformity declaration for digital devices.

European WEEE Information

European waste and recycling information (WEEE).

Trademarks

Legal Disclaimers

English Disclaimer

Legal disclaimer regarding the information in the guide.

Matrox QuadHead2Go Q185 Specifications

General IconGeneral
Maximum Resolution (per output)1920 x 1200
Frame LockNo
HDCP SupportYes
Operating Temperature0°C to 40°C
Form FactorExternal
Power SupplyExternal power adapter
Multi-display ModesClone
Operating System SupportWindows, Linux

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